Nicolette Vetter
Weeki Wachee,FL
Overview
10
10
years of professional experience
Work History
Credentialing Specialist
Emergency Care Partners
2023.10 - Current
- Verify NPI, education, license, DEA, BNDD/CDS, malpractice insurance, board certifications exclusion from medicare, etc.
- Onboarding new providers to different hospital locations
- Maintain initial appointments and reappointment dates for providers, help them stay on track so privileges do not lapse
- Received and evaluated applications to look for missing and inaccurate information.
- Updated and maintained accurate records in credentialing databases (Dynamics, MDStaff) ensuring timely renewals and verifications.
- Work with recruiters and medical directors to prepare an accurate timeline of when a new provider could be credentialed
Credentialing Specialist
Bravera Health Brooksville/Spring Hill Hospital
2022.03 - 2023.10
- Maintain all physicians and Allied Health Professionals files
- Process Initial and Reappointment applications
- Prepare and send out all reappointment applications
- Prepare Board Approval Letters
- Send out any new memos to the entire Medical Staff
- Keep record of upcoming renewals/expirations (Ex: License, DEA, Insurance, etc.)
- Prepare agenda for the quarterly Department of Surgery and Department of Medicine Meetings
- Type Minutes
- Prepare ER Call Schedule
General Manager
Moe’s Southwest Grill
2021.06 - 2022.03
- Responsible for improving efficiency and increasing profits on a quarterly basis
- Responsible for managing all staff
- Responsible for completing monthly percentage to goal
- Keep inventory of all supplies and goods weekly
- Training of new staff and developing new managers
- Responsible for ensuring the work environment is up to codes for inspections
- Overseeing all operations
- Attending weekly conference calls
- Consistently completing cleanliness and organizational overview of daily goals
Store Manager
Moe’s Southwest Grill
2018.04 - 2021.06
- Responsible for encouraging and coaching the team.
- Responsible for scheduling and managing store personnel.
- Communicate and interact with the team and customers to provide desired services.
- Maximize customer experience and ensure minimal wait time.
- Provide solutions to customers with qualified answers.
- Ensure store maintains proper appearance.
- Manage customer satisfaction surveys.
- Responsible to effectively handle customer complaints and escalate issues appropriately.
- Report store issues in timely manner to the General Manager.
- Comply with all company policies, practices and procedures.
Team Member
Moe’s Southwest Grill
2015.10 - 2018.04
- Responsible for maintaining outstanding customer service.
- Strive to deliver a superior experience to customers on a daily basis.
- Assure proper appearance and functionality of store displays and electronic equipment.
- Adhere to dress codes and have a professional appearance at all times.
- Report store issues, challenges or success in a timely manner.
- Ensure that each customer receives outstanding service by providing a friendly environment.
- Acknowledge and greet every customer while maintaining solid product knowledge and all other aspects of customer service.
- Maintain an upbeat, can-do attitude.
- Maintain an awareness of all promotions and advertisement.
- Develop positive relationships with store personnel and management.
Education
High School Graduate -
Central High School
01.2017
Skills
- Detailed Oriented
- Organized and self-motivated
- Knowledge with MD-Staff, Dynamics, CAQH, VentraHealth
- Credentialing oversight
- Application management
- Skilled with Multi-Tasking
- Adaptable problem solver
- Knowledgeable in Microsoft Office operation
- Skilled with various technologies and platforms
- Develop creative customized solutions for customers/applicants
- Personal communications and interpersonal skills
Timeline
Credentialing Specialist
Emergency Care Partners
2023.10 - Current
Credentialing Specialist
Bravera Health Brooksville/Spring Hill Hospital
2022.03 - 2023.10
General Manager
Moe’s Southwest Grill
2021.06 - 2022.03
Store Manager
Moe’s Southwest Grill
2018.04 - 2021.06
Team Member
Moe’s Southwest Grill
2015.10 - 2018.04
High School Graduate -
Central High School