Summary
Overview
Work History
Education
Skills
Timeline
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Nicolle Aquino

Nicolle Aquino

Dallas,TX

Summary

Highly motivated individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance my job performance.

Overview

13
13
years of professional experience

Work History

Insurance Broker Liaison

Panorama
Dallas, TX
02.2023 - Current
  • Submitted up-to-date activity and production logs to agency management for review.
  • Provided information and answered questions via personal meetings, calls and email.
  • Posted and updated content on company's website and social media outlets.
  • Maintained professionality and efficiency while working closely with leadership.

Office Manager

Marshall Eye Care
Dallas, TX
11.2020 - 12.2022
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.

Marketing and Social Media Coordinator

1 Republik
North Arlington, NJ
04.2015 - 04.2020
  • Collaborated with other departments to coordinate strategic marketing activities.
  • Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
  • Engaged positively with online community to glean insights and capitalize on learning opportunities.
  • Analyzed market data to determine ways to reach target audience or intended segments.
  • Generated ideas and innovated social media marketing strategies for different brands and platforms.

Account Executive Assistant

Medieval Times Dinner & Tournament
Lyndhurst, NJ
03.2010 - 04.2015
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Delivered optimal administrative, customer service and case management support.
  • Tracked financial data to determine effectiveness of different marketing and account management strategies.
  • Organized and improved both long selling cycles and short-term revenue opportunities to effectively capture average quarterly revenue.
  • Trained and supervised volunteers and support staff required for events.

Education

Bachelor of Arts - Marketing

Kean University
Union, NJ
05.2015

Skills

  • Interpersonal Skills
  • Strategic thinking
  • Supervision, Team building & Leadership
  • Data Management
  • Managing Client Relationships
  • Detail-Oriented
  • Event Networking
  • Complex Problem Solving
  • Administration and Reporting

Timeline

Insurance Broker Liaison

Panorama
02.2023 - Current

Office Manager

Marshall Eye Care
11.2020 - 12.2022

Marketing and Social Media Coordinator

1 Republik
04.2015 - 04.2020

Account Executive Assistant

Medieval Times Dinner & Tournament
03.2010 - 04.2015

Bachelor of Arts - Marketing

Kean University
Nicolle Aquino