Nicolle Bonilla
Kissimmee,FLORIDA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Server/Bartender
The Grove
Kissimmee, FL
03.2022 - Current
- Took orders from customers accurately and in a timely manner.
- Accurately recorded orders on cash register and point-of-sale system.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Lifeguard
Westgate Resorts
Kissimmee, FL
03.2016 - 10.2023
- Monitored swimmers to ensure safety in the pool area.
- Performed emergency rescues when necessary.
- Instructed patrons on proper use of diving boards, slides, ladders.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Performed regular cleaning and maintenance of pool equipment.
Pool Server
Sheraton Hotel & Resorts
Kissimmee, FL
12.2022 - 03.2023
- Greeted guests, informed them of daily specials and took food orders.
- Provided friendly and courteous service to customers at all times.
- Checked identification for alcohol purchases to verify legal drinking age.
- Answered questions about menu items and provided recommendations when requested.
- Prepared alcoholic beverages according to company recipes for customers.
- Organized side work tasks such as restocking utensils or refilling condiments.
- Monitored guest consumption of alcohol to prevent over-intoxication.
- Totaled checks and used cash register to accept payment for services.
Sales Associate
Nike
Kissimmee, FL
10.2016 - 02.2021
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Upsold additional items based on customer interests and needs.
- Answered incoming telephone calls to provide store, products and services information.
- Collected payments and provided accurate change.
Education
High School Diploma -
Celebration High School
Celebration, FL06.2017
Skills
- Communication
- Problem solving
- Time management
- Leadership
- Organization
- Team Work
- Flexibility
- Creativity
Languages
Spanish
Professional
Timeline
Pool Server
Sheraton Hotel & Resorts
12.2022 - 03.2023
Server/Bartender
The Grove
03.2022 - Current
Sales Associate
Nike
10.2016 - 02.2021
Lifeguard
Westgate Resorts
03.2016 - 10.2023
High School Diploma -
Celebration High School
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