Nicolle Brady
Trempealeau,WI
Summary
Driven professional with a background in education and customer relations at Gale-Ettrick-Trempealeau School District and Ashley Furniture Industries, Inc. Excelled in fostering safe learning environments and enhancing customer satisfaction through effective communication and problem-solving. Demonstrated adaptability and teamwork, achieving continuous improvement in fast-paced settings. Skilled in time management and customer service, contributing to significant operational enhancements. Friendly and outgoing.
Overview
30
30
years of professional experience
Work History
Substitute Paraprofessional
Gale-Ettrick-Trempealeau School District
02.2024 - Current
- Provided support during classes, group lessons, and classroom activities.
- Monitored student classroom and outdoors activities to promote student safety.
- Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
- Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
Customer Relations Specialist
Ashley Furniture Industries, Inc
12.1994 - 10.2023
- Responding to customer inquiries through phone and email.
- Solving issues with sales and deliveries.
- Maintaining an understanding of product knowledge.
- Communicating effectively in a clear manner.
- Troubleshooting with customers product utilization and Ashley processes.
- Order processing.
- Collaborating with coworkers and various departments.
- Continuous improvement through meetings and classes.
Education
Bachelor of Arts - Elementary Education
Winona State University
Winona, MN05.1994
Skills
- Time Management
- Communication Skills
- Continuous Improvement
- Customer Service
- Teamwork
- Adaptability
- Teaching
Timeline
Substitute Paraprofessional
Gale-Ettrick-Trempealeau School District
02.2024 - Current
Customer Relations Specialist
Ashley Furniture Industries, Inc
12.1994 - 10.2023
Bachelor of Arts - Elementary Education
Winona State University
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