Nicolle Cabrera Valerio
Bronx,NY
Summary
Collaborative leader focused on improving customer satisfaction through efficient service delivery. Proven problem-solver with strong attention to detail and commitment to high standards. Dedicated to fostering a positive work environment and effectively addressing customer needs.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Mount Sinai Health System
Manhattan, New York
03.2025 - Current
- Prepared and served meals to patients in accordance with dietary guidelines.
- Collaborated with kitchen staff to ensure timely delivery of meals.
- Addressed patient requests on menu options and preferences to enhance dining experience.
- Managed inventory of food supplies and materials to ensure efficient operations.
- Restocked food, dishes, utensils, and cleaning materials to ensure availability.
- Executed various tasks to support food service operations and maintain workflow.
- Upheld a courteous and professional attitude when engaging with customers and colleagues.
- Learned new skills to enhance team support and meet customer demands.
Cashier
Junior’s Restaurant
03.2025 - 03.2025
- Improved customer satisfaction through efficient and accurate cash transactions.
- Streamlined checkout process, reducing waiting times and enhancing customer experience.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from clients.
- Resolved customer complaints professionally, fostering stronger customer relations and loyalty.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Cashier
Venice Restaurant
12.2022 - 05.2023
- Assisted customers with inquiries and provided exceptional service, garnering positive feedback from shoppers.
- Resolved customer complaints professionally, enhancing customer relations and fostering loyalty.
- Maintained high standards of cleanliness throughout facility, supporting store success and a welcoming environment.
Costumer Service
West Village Garment Care
09.2022 - 01.2023
- Provided exceptional customer service during client interactions at drop-off and pick-up, professionally addressing concerns or questions.
- Expedited order processing by accurately tagging each garment with corresponding client information and special instructions.
- Reduced garment damage rates through thorough inspection of items for stains or damages before processing.
- Demonstrated adaptability by quickly learning new techniques and technologies related to laundry and dry cleaning processes.
- Ensured safe, efficient work environment by following company guidelines and cleaning protocols.
Education
High School Diploma -
High School For Law And Public Services
New York, NY06-2022
Skills
- Customer Service
- Payment Processing
- POS Systems
- Drawer Balancing
- Customer Assistance
- Guest Inquiries
- Customer Relations
- Conflict management
- Sales Expertise
- Time Management Skills
- Attention to Detail
- Problem solving
- Critical thinking
Accomplishments
- Completed sale training program at Royal prestige sales compan.
Languages
- Spanish
- English
Timeline
Food Service Worker
Mount Sinai Health System
03.2025 - Current
Cashier
Junior’s Restaurant
03.2025 - 03.2025
Cashier
Venice Restaurant
12.2022 - 05.2023
Costumer Service
West Village Garment Care
09.2022 - 01.2023
High School Diploma -
High School For Law And Public Services