
Strategic operations and field execution leader with a proven record of scaling multi-market programs, optimizing performance metrics, and leading high-impact teams across national activations. Known for driving operational transformation, improving workforce reliability, and supporting revenue growth initiatives in fast-paced, client-facing environments.
· Led regional staffing strategy supporting large-scale national brand activations across 12+ states.
· Scaled annual event execution from 939 to 3,068+ events.
· Drove workforce reliability improvements through strengthened accountability and performance management.
· Executed staffing coverage for 350+ peak holiday events.
· Analyzed KPI and field performance data to optimize resource allocation.
· Built scalable operational infrastructure to sustain rapid expansion.
· Oversaw multi-state experiential staffing and field execution for high-volume programs.
· Managed deployment of 300–900+ brand ambassadors monthly.
· Built scalable staffing pipelines enabling rapid program growth.
· Designed reporting frameworks to improve operational visibility.
· Mentored junior coordinators and strengthened team performance.
· Drove 100% customer base growth through proactive sales strategy.
· Consistently exceeded quarterly sales targets.
· Led customer engagement initiatives improving satisfaction and retention.
· Prepared performance and sales presentations for leadership.
Managerial Leadership