Nicolle Garcia
Austin
Summary
Detail-oriented kitchen cook and shift leader with a strong focus on teamwork, quality assurance, and time management. Successfully supervised operations and ensured adherence to food safety protocols, contributing to efficient meal service and customer satisfaction.
Overview
2
2
years of professional experience
3
3
Certifications
Work History
Kitchen Cook
Compass Group USA
Austin
09.2025 - Current
- Prepared meals according to standardized recipes and safety guidelines.
- Operated kitchen equipment, including ovens, grills, and fryers efficiently.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Collaborated with team members to ensure timely meal service during peak hours.
- Followed food safety protocols to prevent contamination and ensure quality standards.
server and bartender
Toss
Austin
03.2025 - 09.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took and processed customer orders accurately and efficiently.
- Maintained cleanliness of tables, dining area, and serving utensils.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new servers on menu items and service protocols.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
Shift Leader
Pterrys
Austin
05.2024 - 03.2025
- Supervised team members during shifts to ensure smooth operations.
- Managed inventory levels and restocked supplies as needed.
- Assisted in training new employees on procedures and safety protocols.
- Communicated with customers to address inquiries and resolve issues.
- Coordinated shift schedules to optimize staff coverage and resource allocation.
- Resolved customer complaints promptly and professionally.
- Checked orders for quality and completeness.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Crew Member
subway
Austin
02.2024 - 11.2024
- Prepared and assembled sandwiches according to customer specifications.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided friendly customer service during order taking and food delivery.
- Operated kitchen equipment for food preparation and assembly tasks.
- Followed food safety guidelines to ensure product quality and hygiene.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Skills
- Kitchen equipment operation
- Food safety compliance
- Inventory management
- Quality assurance
- Customer service
- Time management
- Teamwork
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
texas food manager certification
References
References available upon request.
Timeline
Kitchen Cook
Compass Group USA
09.2025 - Current
server and bartender
Toss
03.2025 - 09.2025
Shift Leader
Pterrys
05.2024 - 03.2025
Crew Member
subway
02.2024 - 11.2024