Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicolle Salerno

Medina,OH

Summary

Reliable and upbeat Cash office Assistant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Bakery Clerk

Giant Eagle
09.2021 - Current
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
  • Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
  • Managed incoming bakery deliveries, verifying order accuracy and freshness of products upon arrival.
  • Developed strong relationships with regular customers, fostering loyalty and repeat business for the bakery department.
  • Provided support in other departments during peak times or employee absences, demonstrating adaptability and a strong work ethic.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.

Cash Office Assistant and Cash

Giant Eagle
12.2018 - Current
  • Contributed to a safer work environment by adhering to strict cash handling security measures at all times.
  • Collaborated with management to develop effective strategies for improving cash handling processes.
  • Enhanced customer satisfaction by providing timely and accurate cashier support during peak hours.
  • Accurately processed large volumes of checks as part of the daily deposit process.
  • Provided backup support to fellow Cash Office Assistants during busy periods, fostering a team-oriented work environment.
  • Ensured secure storage of daily cash deposits, minimizing the potential for loss or theft.
  • Assisted in reducing discrepancies by conducting thorough audits of register transactions and cash balances.
  • Resolved cashier discrepancies promptly, fostering an atmosphere of trust and accountability among team members.
  • Managed and responded to correspondence and inquiries from customers and vendors.

Education

High School Diploma -

Highland High School
Medina, OH
05.2020

Skills

  • Customer Service
  • Food Preparation
  • Customer Satisfaction
  • Cash Handling
  • Relationship Building
  • Cash Management
  • Cash Register Operation
  • Customer Transactions
  • Ordering Procedures
  • Creative Thinking
  • Friendly and Helpful
  • Building Customer Loyalty
  • Food handling safety
  • Stocking and Shelving

Accomplishments

  • Built a relationship with James A. Rhodes State Office Tower in Columbus OH to showcase Art Sculptures.
  • Won Golden Key Award for Senior AP 3D Studio Art Portfolio.
  • Recognized in Art Work for the FBI in awareness for drug epidemic.

Timeline

Bakery Clerk

Giant Eagle
09.2021 - Current

Cash Office Assistant and Cash

Giant Eagle
12.2018 - Current

High School Diploma -

Highland High School

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