Nicollette Hiatt
Lino Lakes,MN
Summary
Motivated and patient individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
House Cleaner
Self Employed
07.2020 - Current
- Delivered quality customer service to address urgent needs and cleaning requests.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Adhered to professional house cleaning checklist.
Deli Supervisor
Kowalski's Markets
09.2018 - 01.2021
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Integrated service and team management strategies to boost business profits.
- Purchased food and cultivated strong vendor relationships.
- Observed quality assurance standards to optimize freshness of deli products.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
- Coordinated with catering staff to deliver food services for special events and functions.
- Oversaw food preparation and monitored safety protocols.
Education
Associates - Addiction Counseling
Minneapolis Community And Technical College
Minneapolis, MNSkills
- Excellent communication skills
- Attention to detail and organization
- Proficient in Microsoft Office
- Good listening skills and resolution of problems
Timeline
House Cleaner
Self Employed
07.2020 - Current
Deli Supervisor
Kowalski's Markets
09.2018 - 01.2021
Associates - Addiction Counseling
Minneapolis Community And Technical College
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