Summary
Overview
Work History
Education
Skills
Key Platforms
Timeline
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Nicollette Lindsey

Summary

Diligent problem-solver with resourceful approach to challenges and organized style. Leverages healthcare expertise to manage job functions. Excellent communicator with focus on quality results.

Overview

7
7
years of professional experience

Work History

Laboratory Assistant II

Davita Labs
12.2021 - Current
  • Enhanced lab safety measures by conducting regular equipment maintenance and implementing updated protocols.
  • Assisted in the development of new laboratory protocols, optimizing routine methods for accurate results.
  • Collaborated with other departments via effective communication to establish cohesive laboratory operations.
  • Ensured accuracy of documentation by meticulously reviewing reports and records associated with testing procedures and results.
  • Processed patient specimens according to priority and documented results.
  • Enhanced efficiency of quality control processes through systematic organization and accurate recordkeeping.
  • Streamlined effective communication between departments and healthcare providers, resulting in improved issue resolution and faster turn around times.

Scientist I

Pace Analytical
02.2019 - 12.2020
  • Identified and investigated deviations from standard operating procedures and provided root cause analysis with follow-up.
  • Streamlined lab workflows by implementing Lean Six Sigma principles, reducing waste while maintaining high-quality outcomes.
  • Performed complex troubleshooting and assisted in leading initiatives to solve challenging scientific problems with assays or instrumentation.
  • Contributed valuable insights during project planning meetings by presenting research findings and proposing innovative solutions to scientific challenges.
  • Managed cross-functional teams to ensure effective communication and collaboration throughout the project lifecycle.
  • Reduced client concerns by promptly addressing issues and providing effective solutions.
  • Managed daily operations for optimal productivity, ensuring timely completion of tasks.

Medical Records Paralegal

Kanner & Pintaluga
09.2018 - 02.2019
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Streamlined communication between clients and legal staff by managing client inquiries promptly and professionally.
  • Maintained strict adherence to HIPAA regulations during all interactions involving sensitive patient data.
  • Performed routine audits of existing medical records to ensure accuracy, compliance with legal requirements, and proper storage procedures were followed at all times.
  • Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
  • Developed efficient workflows for data entry tasks, enhancing overall productivity and reducing errors within the department.
  • Addressed discrepancies in medical coding promptly, liaising with relevant parties to rectify errors and maintain accurate billing information.
  • Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.

Laboratory Technician

Pace Analytical
02.2018 - 07.2018
  • Reinforced quality control and safety standards within the laboratory while abiding by EPA, OSHA, NELAP, and DOH regulations and standards.
  • Calculated and reviewed meticulous dilution protocols for analysis of complex environmental samples, ensuring quality and accuracy.
  • Authored analytical reports and reviewed peer data entries for accuracy.
  • Documented information by maintaining daily logs and equipment record books.
  • Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.

Legal Assistant

The United Law Firm
07.2017 - 02.2018
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
  • Streamlined administrative processes for better efficiency in handling caseloads, reducing paperwork backlog, and ensuring timely completion of tasks.
  • Conducted comprehensive legal research using various resources such as online databases, law libraries, or government agencies to support case strategies effectively.

Education

Bachelor of Arts in Health Science -

Florida Atlantic University
Boca Raton, Florida
12.2017

Associate of Arts in Biology -

Daytona State College
Daytona Beach, Florida
05.2014

Skills

  • Research and Documentation
  • File Management
  • Quality Control
  • Data Collection & Analysis
  • Team Collaboration
  • Workflow Coordination
  • Attention to Detail
  • Complaint Resolution
  • Customer Service & Relations
  • Interpersonal and Written Communication
  • Medical Terminology & HIPAA compliance
  • Microsoft Office Suite

Key Platforms

  • Microsoft Office
  • Google Suite
  • LIMS (EPIC & Orchard)
  • Salesforce
  • CRM Software
  • TLO

Timeline

Laboratory Assistant II

Davita Labs
12.2021 - Current

Scientist I

Pace Analytical
02.2019 - 12.2020

Medical Records Paralegal

Kanner & Pintaluga
09.2018 - 02.2019

Laboratory Technician

Pace Analytical
02.2018 - 07.2018

Legal Assistant

The United Law Firm
07.2017 - 02.2018

Bachelor of Arts in Health Science -

Florida Atlantic University

Associate of Arts in Biology -

Daytona State College

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Nicollette Lindsey