Detail-oriented individual with exceptional communication and multi-tasking skills focusing on results. A positive attitude that enhances team efficiency and patient rapport, reflecting a strong commitment to quality and safety.
Overview
8
8
years of professional experience
Work History
Laboratory Assistant II
Cayuga Medical Center
01.2023 - Current
Facilitate timely completion of processing inpatient and outpatient specimens by maintaining a well-organized workspace and efficient workflow.
Train new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
Contact nursing staff for resolution assistance with orders or difficult blood draws.
Adhere to laboratory safety procedures to maintain compliance with quality control standards.
Performs pre-analytical specimen receipt, identification verification and specimen storage.
Operates centrifuge and pneumatic tube systems, office equipment, enters information and tests orders in to the laboratory computer system.
Performs phlebotomy on inpatient floors and supports the ED phlebotomy staff.
Psychiatric Technician
Cayuga Medical Center
03.2021 - 01.2023
Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members.
Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere.
Charted on each patient daily.
Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
Led group therapy sessions daily.
Lead Clinical Coordinator
Dermatology Associates of Ithaca
07.2017 - 03.2021
Assisted Dermatologist in sterile outpatient surgical procedures.
Traveled to Kendal of Ithaca/ second office location with Dermatologist.
Made biopsy calls to patients and logged results remotely.
Collect biopsy specimens from patients under supervision of physician and prepare specimens for laboratory analysis.
Held independent cosmetic laser/ suture removal schedule.
Trained new staff to assist physician assistants.
Participated in team meetings to review Dermatologist/PA's schedules between two office locations.
Participated in additional educational trainings as needed.
Education
Chemical Dependency Counseling CASAC-T
Tompkins Community College
01-2017
Skills
Analytical thinking
Attention to detail
Phlebotomy
Laboratory safety protocols
Documentation and reporting
Interpersonal and written communication
Positive attitude
Timeline
Laboratory Assistant II
Cayuga Medical Center
01.2023 - Current
Psychiatric Technician
Cayuga Medical Center
03.2021 - 01.2023
Lead Clinical Coordinator
Dermatology Associates of Ithaca
07.2017 - 03.2021
Chemical Dependency Counseling CASAC-T
Tompkins Community College
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