NICOLÁS CASTILLO
Summary
Dynamic mixologist and bartender with over 6 years of experience delivering exceptional service to international guests in high-energy cruise and bar environments. Proficient in cocktail preparation, bar operations, beverage recommendations, and POS handling while consistently upholding hygiene and service standards. Recognized for strong communication skills, reliability, and the ability to provide consistent service in diverse hospitality settings. Passionate about creating memorable experiences that exceed guest expectations.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Mixologist | Bartender
Carnival Cruise Line
05.2019 - 10.2025
- Crafted innovative cocktail recipes, enhancing guest satisfaction and experience on board.
- Ensured compliance with responsible service of alcohol (RSA) standards and company alcohol service guidelines.
- Cultivated supportive and collaborative work atmosphere.
- Trained and mentored junior mixologists, fostering team performance and skill development.
- Demonstrated strong customer service skills, addressing guest inquiries and preferences promptly.
- Maintained cleanliness and organization of the bar area, adhering to health code (USPH) standards at all times.
- Maintained quality of garnishes, juices, and other perishables by preparing new stock daily.
- Ensured quality control by regularly monitoring and adjusting inventory levels for optimal freshness.
- Resolved customer complaints with professionalism, preserving establishment's reputation and customer relationships.
- Managed bar inventory, ensuring efficient stock levels of spirits, beer, wines, and mixers.
- Restocked supplies and placed orders to maintain optimal inventory levels. Implemented cost control measures for effective management of bar supplies.
Project Coordinator
Espumados S.A.
01.2015 - 01.2018
- Designed innovative architectural solutions aligned with client needs and project requirements.
- Collaborated with multidisciplinary teams to ensure seamless project execution and compliance with regulatory standards.
- Conducted site assessments and feasibility studies to provide informed recommendations on design options.
- Utilized advanced modeling software to create detailed architectural plans and 3D visualizations for presentations.
- Negotiated contracts with suppliers to secure high-quality materials at cost-effective prices.
- Coordinated project timelines and deliverables to ensure alignment with strategic objectives.
Education
International Bartender Course & Mixology -
European Bartending School (EBS)
London01.2021
Associate Degree - Architecture & Design
Universidad Católica De Colombia
01.2018
Skills
- Bar Setup & Mise en Place
- Wine, beer and spirits Knowledge
- Advanced mixology techniques
- POS, Cash & Payment Handling
- Customer engagement through upselling
- Customer satisfaction enhancement
- Speed, Accuracy & Multitasking
- Multilingual guest engagement
- Adaptable to trends
- Networking and relationship building
- Responsible alcohol service
- Foreign language skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Italian
Limited Working
Timeline
Mixologist | Bartender
Carnival Cruise Line
05.2019 - 10.2025
Project Coordinator
Espumados S.A.
01.2015 - 01.2018
International Bartender Course & Mixology -
European Bartending School (EBS)
Associate Degree - Architecture & Design
Universidad Católica De Colombia