Nicoya Hayes
Columbia,SC
Summary
Empathetic professional specializing in client assessment and care planning, acknowledged for exceptional team collaboration and meticulous documentation skills, committed to enhancing client well-being through effective patient education, safety measures, and emotional support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Person
SC Mentor
Columbia, Sc
09.2024 - Current
- Facilitated daily living skills and personal care for individuals with disabilities.
- Supported development of social and communication skills among clients.
- Maintained safe, clean environments to enhance client comfort and well-being.
- Documented client progress and reported observations to supervisors regularly.
- Monitored medication administration per established guidelines, ensuring compliance.
- Provided emotional support during challenging situations to promote resilience.
- Accompanied clients to medical appointments and activities outside home environment.
- Developed strong rapport with clients to ensure effective care delivery.
Health Care Aide
Private Home
Blythewood, South Carolina
09.2022 - 02.2023
- Assisted clients with daily living activities, enhancing independence and well-being.
- Provided companionship and emotional support to improve overall client satisfaction.
- Maintained clean and safe living environments in compliance with health regulations.
- Coordinated transportation for medical appointments and social engagements.
- Communicated effectively with families to address client needs and concerns.
- Facilitated personal hygiene management, including bathing, grooming, and dressing.
- Performed light housekeeping tasks, ensuring a well-organized and pleasant environment.
- Developed strong rapport with clients to foster trust and quality care.
Education
Certificate - Phlebotomy
Midlands Technical College
West Columbia, SC07-2024
GED -
Adult Education
Columbia, SC09-2009
Skills
- Medication administration
- Client assessment and care planning
- Health regulations compliance
- Patient education and emotional support
- Documentation and reporting
- Time management and organization
- Team collaboration and conflict resolution
- Safety awareness and risk management
- First aid and CPR certification
- Nutrition knowledge and meal preparation
- Housekeeping and maintenance
- Adaptive learning strategies
- Goal setting and planning
- Disability awareness and mobility assistance
- Active listening and empathy
Affiliations
- single mother of 5
- decorating
- writing
- drawing
- cooking
- cleaning
Certification
- i have a certification in phlebotomy
- cpr and first aide
- med certified with my current job
References
References available upon request.
Timeline
Direct Support Person
SC Mentor
09.2024 - Current
Health Care Aide
Private Home
09.2022 - 02.2023
Certificate - Phlebotomy
Midlands Technical College
GED -
Adult Education