Nicquel Bailou
Houston
Summary
A compassionate customer service and healthcare professional with thorough grounding in cardiac monitoring and patient care. As well as a strong background in customer interactions. Proven track record of supporting medical teams by accurately interpreting data and maintaining detailed patient records. Collaborative team player known for reliability and adaptability in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Night Manager
QuikTrip
01.2024 - Current
- Supervised night operations to ensure efficient store performance and customer satisfaction.
- Implemented inventory management strategies to maintain stock levels and reduce waste.
- Monitored cash handling procedures to ensure accuracy and compliance with company standards.
- Coordinated shift schedules, optimizing workforce allocation for peak hours.
Monitor Technician
Morrison Healthcare
04.2022 - 11.2023
- Monitored patient vital signs using telemetry equipment to ensure timely intervention and care.
- Collaborated with nursing staff to communicate critical changes in patient status effectively.
- Monitored 20-40 patients' heart rhythms from a central station
- Analyzed telemetry data to identify potential arrhythmias and alerted medical personnel promptly.
Patient Transporter/Dietary Aide
Morrison Healthcare
04.2021 - 12.2022
- Transported patients safely between departments, ensuring comfort and timely arrivals.
- Upheld strict confidentiality standards regarding patient information in adherence with HIPAA regulations.
- Assisted in meal preparation and service, ensuring adherence to dietary guidelines and resident preferences.
- Assisted nursing staff by ensuring timely patient transport for scheduled procedures.
- Collaborated with kitchen staff to maintain cleanliness and organization of food preparation areas.
Home Health Aide
Heavenly Home For The Elderly
08.2020 - 11.2021
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored patients' health status, reporting changes to nursing staff promptly.
- Provided companionship and emotional support to enhance patient well-being.
- Maintained cleanliness of living spaces, promoting a hygienic environment.
Education
Certificate - EKG INTERPRETATION
Oquirrh Mountain Phlebotomy School LLC
Houston, TX11-2025
High School Diploma -
South East High School
Bradenton, FL05-2020
Skills
- Basic life support (BLS)
- HIPAA compliance
- Patient Observation & Reporting
- Cardiac & Vital Signs Monitoring
- Simultaneous Task Management
- Medical Terminology
- EKG Interpratation
- Computer Proficiency
Certification
- Basic Life Support , American Heart Association - 2021
- Home Health Aide Training/Certification - 2020
Timeline
Assistant Night Manager
QuikTrip
01.2024 - Current
Monitor Technician
Morrison Healthcare
04.2022 - 11.2023
Patient Transporter/Dietary Aide
Morrison Healthcare
04.2021 - 12.2022
Home Health Aide
Heavenly Home For The Elderly
08.2020 - 11.2021
Certificate - EKG INTERPRETATION
Oquirrh Mountain Phlebotomy School LLC
High School Diploma -
South East High School