Nida Naz
Hagerstown,MD
Summary
Detail-oriented professional with experience in records management, Microsoft Office and customer service. Frequently praised as hard-working by peers, I can be relied upon to help your company achieve its goals. Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals.
Overview
18
18
years of professional experience
Work History
Amazon Associate
Amazon
Hagerstown, Maryland
04.2024 - Current
- Trained new associates on store operations, policies, and procedures.
- Prepared merchandise for purchase or rental.
- Handled returns and exchanges according to company policies.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Assistant Teacher
Waynesboro high school
Waynesboro, PA
08.2023 - 04.2024
- Helped maintain a safe and orderly learning environment.
- Supervised small group activities.
- Assisted classroom teacher in developing and implementing lesson plans.
- Collaborated with other staff members to ensure student success.
- Assisted teacher with enrichment activities, correcting papers, or supervising classroom to foster positive learning environment
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Supported and documented student growth and progress to achieve academic, social and emotional goals.
TEACHING ASSISTANT
Reggio Montessori academy
Sugar Land, TX
03.2023 - 06.2023
- Maintained safe, educational environment for students during learning and free play time.
- Interacted positively with children to encourage development and involvement in activities, treating each child with dignity and respect.
- Assisted teacher with enrichment activities, correcting papers or supervising classroom to foster positive learning environment
- Created calm and disciplined classroom environment to improve student focus.
- Arranged age-appropriate activities to help children develop interests and talents.
- Assisted children at mealtime to teach social and self-help skills and sound nutritional practices.
- Supported and documented student growth and progress to achieve academic, social and emotional goals.
OFFICE ADMINISTRATOR
Quartus LLC
Missouri City, TX
09.2022 - 02.2023
- Established and maintained working relationships with stakeholders.
- Worked with functional teams to support variety of administrative tasks.
- Maintained confidence and discretion in handling sensitive information.
- Mentored employees in complex issue resolution and drafted scripts for addressing common challenges.
- Coordinated office workflow to maximize productivity and labor resources.
- Maintained accurate payroll records and submitted data to accounting department for processing.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
- Replenished office supplies, placing new orders for restocking to maintain inventory.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
- Filtered emails based on importance and escalated issues to leadership.
- Automated office operations by managing client correspondence and data communications.
TEACHING ASSISTANT
Woodbridge elementary school
Catonsville, Maryland
09.2021 - 06.2022
- Displayed student work and accomplishments to improve morale.
- Cultivated inclusive and equitable learning spaces to support student engagement and access.
- Identified student challenges and discussed corrective actions with lead teacher.
- Helped to explain assignments and test instructions to boost student comprehension.
- Supervised students in safety and emergency drills.
- Conducted tutoring and review sessions to help students understand concepts and prepare for assessments.
FLIGHT ATTENDANT
Shaheen Air International
Karachi, Pakistan
04.2014 - 08.2018
- Performed detailed safety briefings before departure, communicating with passengers in exit rows for emergency compliance
- Answered passenger questions and concerns, escalating issues to pilot or security team.
- Served food and drinks from refreshment cart and provided information about in-flight offerings.
- Completed flight preparations and landing procedures according to company policy.
- Enforced aircraft and passenger compliance with safety protocols, procedures and regulations.
- Attended preflight briefings concerning weather, emergency procedures, food and beverage service and passenger count
- Reassured passengers when situations, such as turbulence, were encountered.
- Prepared reports showing departures and destinations, passenger ticket numbers, meal and beverage inventories, cabin equipment conditions, and problems encountered
- Directed and assisted passengers in emergency situations.
OFFICE ASSISTANT
Shaheen Air International Head Office
Karachi, Pakistan
03.2011 - 06.2013
- Answered phone calls and welcomed visitors to office.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
- Monitored calendars and scheduled appointments based on availability and established load limits.
FLIGHT ATTENDANT
Airblue airlines
Karachi, Pakistan
03.2007 - 05.2010
- Adapted to flight delays and schedule operations, updating passengers on flight status.
- Completed flight preparations and landing procedures according to company policy.
- Enforced aircraft and passenger compliance with safety protocols, procedures and regulations.
- Guided passengers during onboarding and offboarding, providing specialized care for passengers with special needs
- Stowed and organized luggage in overhead bins for maximum storage capacity.
- Served food and drinks from refreshment cart and provided information about in-flight offerings.
- Prepared passengers and aircraft for landing, following procedures.
- Announced and demonstrated safety and emergency procedures for oxygen masks, seat belts and life jackets.
- Reassured passengers when situations, such as turbulence, were encountered.
Education
Associate of Arts - Office Administration
Government polytechnic institute for women
Karachi, Pakistan03.2002
High School Diploma -
Little folks paradise secondary school
Karachi Pakistan , PAKISTAN03.1999
Skills
- Effective Communication
- Calm and Patient Demeanor
- CPR and First Aid
- English, Hindi and Urdu languages
- Organization and Prioritization
- Relationship Building
- Maintaining Safe Environments
- Computer Skills
- Flexible schedule
- Reliable and punctual
- Leadership qualities
- Issue resolution
- Problem-solving
- Problem-solving abilities
- Complex Problem-solving
Timeline
Amazon Associate
Amazon
04.2024 - Current
Assistant Teacher
Waynesboro high school
08.2023 - 04.2024
TEACHING ASSISTANT
Reggio Montessori academy
03.2023 - 06.2023
OFFICE ADMINISTRATOR
Quartus LLC
09.2022 - 02.2023
TEACHING ASSISTANT
Woodbridge elementary school
09.2021 - 06.2022
FLIGHT ATTENDANT
Shaheen Air International
04.2014 - 08.2018
OFFICE ASSISTANT
Shaheen Air International Head Office
03.2011 - 06.2013
FLIGHT ATTENDANT
Airblue airlines
03.2007 - 05.2010
Associate of Arts - Office Administration
Government polytechnic institute for women
High School Diploma -
Little folks paradise secondary school