Nidhimol Pulimathathu Rajan
Salinas,CA
Summary
Detail-oriented and professional healthcare support staff seeking a Front Desk / Receptionist position in a healthcare facility or skilled nursing facility. Offers strong communication skills, experience handling confidential patient information, appointment coordination, and a patient-centered approach to front office operations.
PROFESSIONAL SUMMARY:
Patient-focused healthcare professional with experience in clinical office environments and strong front-facing administrative skills. Adept at greeting patients, managing appointments, maintaining accurate records, and supporting daily office operations in fast-paced healthcare settings. Known for professionalism, confidentiality, multitasking, and clear communication with patients, families, and staff.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Dentist
Dr. Nithun's Multispecialty Dental Clinic and Orthodontic Center
01.2019 - 03.2025
- Worked as a Resident Dental Surgeon at a private practice from January 2019 to March 2025.
(Experience presented to align with U.S. healthcare front desk and receptionist roles)
- Greeted patients and visitors professionally, ensuring a welcoming and organized front office environment
- Scheduled and coordinated appointments while managing patient flow efficiently
- Answered phone calls, addressed inquiries, and routed messages appropriately
- Maintained accurate patient records and handled confidential information in compliance with privacy standards
- Assisted with billing coordination, documentation review, and insurance-related processes
- Supported daily clinic operations through organization, multitasking, and teamwork
- Communicated clearly with providers, staff, and patients to ensure smooth workflow
Education
Bachelor of Dental Surgery (BDS) - Health Care Management
Rajiv Gandhi University of Health Sciences
Bangalore, India10.2018
Skills
- Front Desk & Reception Operations
- Patient Check-In / Check-Out
- Appointment Scheduling & Coordination
- Phone Handling & Professional Communication
- HIPAA Awareness & Confidentiality
- Medical & Dental Terminology
- Insurance & Billing Familiarity
- Documentation & Record Management
- Multitasking & Time Management
- Customer Service in Healthcare Settings
- Open to full-time or part-time work
- Flexible schedule, including evenings and weekends
- Willing to learn and train for specific duties
AVAILABILITY:
Certification
- Certificated Dental Billing and Coding Specialist- American Dental Coders Association(ADCA)- 2025
- Basic life support Certification from American Heart Association- 2025
- Infection Control Course – USA (2025)
Timeline
General Dentist
Dr. Nithun's Multispecialty Dental Clinic and Orthodontic Center
01.2019 - 03.2025
Bachelor of Dental Surgery (BDS) - Health Care Management
Rajiv Gandhi University of Health Sciences