Nieiasha Harris

• Worked with sales and marketing teams to develop customer-

focused initiatives.

• Established and maintained a positive rapport with customers.

• Developed and implemented customer service processes to

ensure customer satisfaction.

• Experience with financial products, hospitality or retail sales with a high degree of direct consumer contact
• Able to work in a fast paced, metric driven environment with proficiency in multitasking and navigating multiple systems and windows
• Proficiency with Microsoft Office Suite

• Resolved customer inquiries efficiently, enhancing overall satisfaction and retention.
• Managed customer inquiries and provided technical assistance with accuracy and efficiency.
• Developed an in-depth knowledge of company products and services to effectively address customer inquiries.
• Created and maintained customer service records and documentation.