Niell Jackson
Mount Vernon
Summary
Hardworking professional bringing detail-oriented approach to food preparation and handling. Reliable individual possessing excellent communication and problem-solving strengths.
Overview
1
1
year of professional experience
Work History
Flight Crew
Sky Zone
New Rochelle
04.2026 - Current
- Provided friendly customer service by greeting guests, answering questions, and helping create a safe, enjoyable experience throughout the park
- Monitored attractions and enforced safety rules to ensure guests followed park guidelines at all times
- Assisted with check-in, waiver verification, and directing guests to activities efficiently during busy hours
- Maintained cleanliness and organization of trampoline courts, party areas, and common spaces
- Supported event setups, birthday parties, and guest needs to help ensure positive customer experiences
- Responded quickly to guest concerns, incidents, or spills while following company safety procedures
- Helped open and close assigned areas, including routine inspections and restocking supplies
Cook
Smashburger
Mamaroneck
06.2025 - 04.2026
- Prepared food efficiently while following safety in sanitation standards
- Work collaboratively with team members in a fast paced environment
- Maintained cleanliness and organization of kitchen and prep areas
- Prepared food items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen equipment and workspace.
- Assisted in managing inventory levels and restocking supplies as needed.
Cashier
Smashburger
Mamaroneck
06.2025 - 04.2026
- Processed customer transactions accurately, using POS systems handling, cash, credit and electronic payment
- Managed high volume checkout lanes during peak hours, while maintaining speed and accuracy
- Handled returns and exchanges according to company policy
- Assisted in training, new cashiers on transaction procedures, and customer service standards.
- Maintained A balanced cash drawer and resolved discrepancies promptly
- Processed customer transactions using point-of-sale system efficiently.
- Maintained cleanliness and organization of the dining area and cashier station.
- Provided excellent customer service by addressing inquiries and resolving issues.
Education
Mount Vernon STEAM Academy
Mount Vernon, NYSkills
- Safety Procedures
- Safety Protocols
- Customer service
- Written & Verbal Communication
- Time Management & Organization
- Team Collaboration
- Retail experience
- POS systems
- Basic Math
Timeline
Flight Crew
Sky Zone
04.2026 - Current
Cook
Smashburger
06.2025 - 04.2026
Cashier
Smashburger
06.2025 - 04.2026
Mount Vernon STEAM Academy