ROHIT MALIK
Queens,NY
Summary
Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude. Accomplished Flight Attendant offering over 25 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
26
26
years of professional experience
1
1
Certification
Work History
FLIGHT CREW
AIR CANADA
03.1998 - Current
- Coordinated with ground personnel to ensure smooth transitions between flights, minimizing delays and disruptions.
- Assisted in the training and mentorship of new flight crew members, aiding in their successful integration on board.
- Managed inventory effectively onboard aircrafts, ensuring adequate supplies for each journey while avoiding excess weight burdens.
- Assisted passengers with special needs, ensuring a comfortable and enjoyable flying experience for all customers.
- Developed and executed emergency evacuation plans to increase preparedness and prompt response.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Completed required training programs successfully, staying up-to-date on industry regulations and best practices.
- Responded to emergency by administering first aid to passengers.
- Resolved problems, improved operations and provided exceptional service.
Education
Bachelor of Science - Science Education
DELHI UNIVERSITY
NEW DELHI03.1992
Skills
- Safety practices
- Business class service
- In-flight Safety Procedures
- Flight Regulations Compliance
- Strong Work Ethic
- Strong teamwork
- Schedule Management
- Quality Assurance
- Flight safety
- Leadership Qualities
Accomplishments
- Took on additional crew responsibilities when other flight attendants were overwhelmed, which provided valuable on-the-job training in different roles.
- Provided exceptional service to travelers and ensured that issues were resolved quickly, resulting in an above-average performance rating.
- Attended various trainings and workshops and was rewarded with a job promotion as a result.
Certification
- HOLDING NYC E CLASS DRIVERS LICENSE SINCE 2022
- CLEAN DRIVING RECORD
- HAVE OVERALL DRIVING EXPERIENCE SINCE 1997
Languages
English
Full Professional
Hindi
Full Professional
Punjabi
Limited Working
Timeline
FLIGHT CREW
AIR CANADA
03.1998 - Current
Bachelor of Science - Science Education
DELHI UNIVERSITY
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