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Associate Principal Engineer

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Detail-oriented accounting support professional with experience in data entry, financial documentation, invoice processing, and AP/AR support. Strong accuracy and recordkeeping in fast-paced environments.

Administrative and operations professional with experience in accounts payable support, accounts receivable support, healthcare administration, mortgage operations, and customer service. Skilled in data entry, document review, vendor relations, payment collection, insurance verification, and client communications. Recognized for accuracy, attention to detail, and the ability to manage multiple priorities in fast-paced environments. Proven ability to support efficient operations, maintain accurate records, and deliver exceptional service to clients, patients, and business partners.

Accomplished Accounts Payable Clerk with Opta Minerals LLC, adept at enhancing invoice processing efficiency and reducing discrepancies. Proficient in Sage and Oracle systems, with a strong focus on accurate data entry and reconciliation. Improved vendor relationships through effective communication, achieving a 20% reduction in late payment penalties. Excel in fostering productive team environments.

Results-driven Customer Service and Administrative Professional with 12+ years of experience in call center operations, medical office support, cash application processing, dispute resolution, and office administration. Proven ability to manage high-volume calls (50+ daily), process payments accurately, resolve complex customer issues, and maintain detailed documentation in fast-paced environments. Strong knowledge of billing support, account reconciliation, data entry, scheduling, compliance documentation, and customer relationship management (CRM) systems. Recognized for professionalism, accuracy, and delivering exceptional service while meeting performance metrics and productivity goals.

Niesha Higgs

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Administrative & Sales Associate

Customer Support Representative

Inventory Data Clerk

Fulfillment Associate

Operations Support Associate & Cashier

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High School Diploma -

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Customer Support Representative

Inventory Data Clerk

Fulfillment Associate

Administrative & Sales Associate

Operations Support Associate & Cashier

High School Diploma -

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