Urijah Williams

TD BANK — Banking Associate | Clark, NJ | Jan 2026–Present

• Process 80–100+ daily financial transactions with a high level of accuracy while adhering to established banking procedures, internal controls, and regulatory requirements.
• Reviewed account information and transaction records to identify and resolve discrepancies, successfully addressing 10+ account-related issues weekly while maintaining accurate documentation.
• Communicate professionally with clients and internal business partners regarding account activity, transaction details, documentation, and issue resolution.
• Maintain confidential financial and customer records while ensuring information is complete, accurate, and properly documented.
• Analyzed transaction and account information to identify errors and resolve routine issues.
• Performed daily recordkeeping and administrative activities with strong attention to detail, ensuring accuracy, confidentiality, and adherence to deadlines.

• Analyzed data and performance metrics to inform decision-making and enhance process improvements.
• Developed structured documentation and workflow guidelines to improve team efficiency.
• Collaborated with team members to coordinate tasks, resolve issues, and meet project deadlines.
• Provided documentation, account setup, and procedural guidance to facilitate smoother onboarding processes.

• Ensured compliance with organizational policies and requirements by maintaining accurate legal and administrative documentation in a regulated environment.
• Reviewed and organized documentation to identify missing or inaccurate information and ensure records were complete and accurate.
• Managed multiple concurrent workflows and priorities in a fast-paced legal environment, contributing to a 15% improvement in workflow efficiency.
• Maintained confidential records and supported administrative processes requiring strong attention to detail, organization, and adherence to deadlines.
• Managed and prepared over 30 professional communications daily, delivering accurate and timely information to internal and external stakeholders.
• Tracked operational data and monitored activity using Microsoft Excel and internal systems to support reporting requirements.