Anashe Chigundeni
ATLANTA,GA
Summary
Experienced Associate Banker with expertise in retail banking and customer service. Skilled in building relationships, managing complex transactions, and delivering financial advice. Strong problem-solving and analytical abilities support effective risk management and enhance customer satisfaction and operational efficiency.
Overview
3
3
years of post-secondary education
3
3
years of professional experience
Work History
Associate Banker
JPMorgan Chase
Acworth, Georgia
12.2025 - 06.2026
- Conducted financial transactions such as deposits, withdrawals, transfers, loan payments and cashier checks.
- Processed customer transactions accurately and efficiently at the branch.
- Educated clients on bank products and services to enhance their experience.
- Educated customers about the features and benefits of different types of banking products offered by the bank.
- Collaborated with colleagues to resolve customer issues promptly and effectively.
- Maintained compliance with banking regulations during all client interactions.
- Utilized banking software to update client information and transaction records.
- Established strong relationships with customers to increase customer loyalty.
Shift Leader
Taco Bell
Acworth, GA
03.2024 - 10.2025
- Trained new employees on operational procedures and customer service.
- Managed inventory levels and restocked supplies.
- Supervised team members during peak service hours.
- Supervised and led employees to maintain productivity and customer service levels.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Resolved customer complaints promptly and professionally.
- Resolved customer complaints and ensured satisfaction during service interactions.
- Conducted daily cash handling procedures and maintained accurate records.
- Assisted in scheduling shifts to optimize workforce efficiency.
- Implemented process improvements to enhance workflow and reduce wait times.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Reviewed orders to ensure all items were correct and met quality standards.
- Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
- Delegated tasks to employees and monitored activities and task completion.
Server
Waffle House
Acworth, GA
02.2023 - 03.2024
- Provided excellent customer service in a fast-paced dining environment.
- Provided exceptional service to high volume of daily customers.
- Took accurate orders and communicated them to kitchen staff efficiently.
- Took orders from customers accurately and in a timely manner.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted with training new servers on menu items and service standards.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Delivered outstanding customer service in a busy restaurant setting.
- Prepared tables for new guests, ensuring all utensils and condiments were stocked properly.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Education
Associate of Business Administration -
Georgia Highlands College
Rome, GA 08.2023 - 08.2026
Skills
- Financial transactions
- Banking regulations
- Compliance awareness
- Closing procedures
- Banking software
- Cash management
- POS operation
- Customer service
- Sales proficiency
- Team collaboration
- Team leadership
- Time management
- Inventory management
- Cash handling
- Software utilization
- Communication skills
- POS operation
Timeline
Associate Banker
JPMorgan Chase
12.2025 - 06.2026
Shift Leader
Taco Bell
03.2024 - 10.2025
Associate of Business Administration -
Georgia Highlands College
08.2023 - 08.2026
Server
Waffle House
02.2023 - 03.2024