JOY CHAUHAN
McKinney
Summary
Results-driven finance professional with experience in auto sales, management, and retail banking. Recognized for enhancing team performance and achieving corporate goals. Committed to fostering a collaborative environment that boosts productivity and morale.
Overview
13
13
years of professional experience
Work History
Associate Banker
CHASE BANK - Allen Texas
Allen
10.2025 - Current
- Serve as the first point of contact for customers, providing friendly and efficient service.
- Assisted clients with banking needs, ensuring accuracy and efficiency in deposits, withdrawals, payments, and account inquiries.
- Identified customer needs related to loans, investments, and business accounts during consultations.
- Educated customers on Chase's digital banking tools, enhancing self-service capabilities and improving overall convenience.
- Maintain accuracy and security while handling cash and processing transactions.
- Collaborated with One Chase Team to enhance customer satisfaction and support branch productivity initiatives.
Retail Manager
WOODFOREST NATIONAL BANK - McKinney, Texas
McKinney
07.2023 - 07.2025
- Managed daily operations of retail branch, enhancing service delivery and customer satisfaction.
- Coached and developed teams to excel in service delivery and consistently meet sales goals.
- Reviewed and approved overdraft requests and loan applications for risk assessment.
- Collaborating with other banking professionals to ensure high-quality client service.
- Collaborated with banking professionals to deliver high-quality client service and streamline processes.
- Performed administrative and clerical duties, including data entry and filing.
- Performing administrative and clerical duties, such as data entry and filing when necessary.
Car Sales Consultant
BOB TOMES FORD - McKinney, Texas
McKinney
11.2020 - 06.2023
- Showcased dealership vehicles, highlighting features and warranties to enhance customer understanding.
- Answer customer questions about cars, financing and purchase process.
- Accompany customers on test drives, collecting licenses and documentation beforehand.
- Negotiated car prices and trade-in values, ensuring customer satisfaction and value.
- Engaging with past customers to ensure satisfaction with their vehicle purchase. to ensure they are satisfied with their vehicles.
- Collaborated with finance team to streamline loan and lease options for customers.
Car Sales Consultant
RIVERSIDE FORD OF TULSA - Tulsa, Oklahoma
Tulsa
05.2019 - 08.2020
- Demonstrated dealership vehicles, highlighting features and warranties to inform customer decisions.
- Answer customer questions about cars, financing and purchase process.
- Accompany customers on test drives, collecting licenses and documentation beforehand.
- Negotiated competitive car prices and trade-in values, ensuring customer satisfaction and maximizing dealership profitability.
- Assisted customers in selecting vehicles based on preferences and needs.
Assistant Front-End Manager
Riverside Ford of Tulsa
Tulsa
05.2013 - 03.2019
- Assisted store director with daily operations to ensure smooth workflow.
- Assisted in managing cash register operations to ensure accuracy and security.
- Helped in a new process for employee evaluation which resulted in marked performance improvement.
- Recruited check-out lanes to make it easier and faster for the employees and customers.
- Facilitated training and supervision of staff to improve team performance.
- Dealing with customer queries and complaints.
- Implemented changes to streamline processes and enhance business operations.
Education
MBA - Marketing And Human Resource
Navkar Institute
Ahmedabad 05.2001 -
Bachelor's - Computer Applications
St. Xavier's College
AhmedabadSkills
- Financial transactions
- Financial analysis
- Banking software
- Data management
- Operations
- Client engagement
- Relationship management
- Team leadership
- Analytical thinking
- Strong verbal communication
- Self-starter
Timeline
Associate Banker
CHASE BANK - Allen Texas
10.2025 - Current
Retail Manager
WOODFOREST NATIONAL BANK - McKinney, Texas
07.2023 - 07.2025
Car Sales Consultant
BOB TOMES FORD - McKinney, Texas
11.2020 - 06.2023
Car Sales Consultant
RIVERSIDE FORD OF TULSA - Tulsa, Oklahoma
05.2019 - 08.2020
Assistant Front-End Manager
Riverside Ford of Tulsa
05.2013 - 03.2019
MBA - Marketing And Human Resource
Navkar Institute
05.2001 -
Bachelor's - Computer Applications
St. Xavier's College