Denocchio Pierce
Waukegan,IL
Overview
10
10
years of professional experience
Work History
Cook
MWR
Great Lakes, IL
07.2019 - Current
- Prepared identical dishes numerous times daily with consistent care, attention to detail and quality
- Ordered and received products and supplies to stock kitchen areas
- Changed and sanitized all cutting boards, benches and surfaces between tasks to avoid cross-contamination
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
Section Supervisor
Six Flags Great America
Gurnee, IL
06.2015 - 06.2019
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors
- Maintained strong vendor connections, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns
- Divided and categorized cargo received and redirected shipments in response to customer requests
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Developed team communications and information for meetings
- Successfully maintain clean, valid driver's license and access to reliable transportation
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
Peer Mediator/ Teacher's Assistant
St. Ambrose University
Davenport, IA
08.2014 - 05.2015
- Drove dispute resolutions using effective problem-solving and by guiding mutual understanding of opposing viewpoints
- Used mediation techniques to facilitate communication between disputants, to further parties' understanding of different perspectives and to guide parties toward mutual agreement
- Prepared written opinions or decisions regarding cases
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Developed and maintained courteous and effective working relationships
- Oversaw groups of students at school and off-site locations, maintaining optimal safety and security
- Assessed student assignments to check quality and completeness before submission for grading
- Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency
- Encouraged dynamic and pleasant educational environment by promoting both gentle discipline and cooperation
- Supported student learning objectives through personalized and small group assistance
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Education
Associate of Science - Psychology
Tohono O'Odham Community College
05.2013
High School Diploma -
Waukegan High School
05.2011
Skills
- Customer service
- Cash register familiarity
- Upselling
- Leadership
- Conflict resolution techniques
- Staff training
- Public speaking
- Hospitality and service industry background
References
Available upon request
Timeline
Cook
MWR
07.2019 - Current
Section Supervisor
Six Flags Great America
06.2015 - 06.2019
Peer Mediator/ Teacher's Assistant
St. Ambrose University
08.2014 - 05.2015
Associate of Science - Psychology
Tohono O'Odham Community College
High School Diploma -
Waukegan High School