Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Nieshia Favorite

Brooklyn,NY

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Veterinary Assistant

Animal Medical Center
New York, New York
01.2022 - Current
  • Assisted veterinarians during examinations and procedures.
  • Prepared and maintained surgical instruments and equipment.
  • Monitored animal patients during recovery and reported vital signs.
  • Educated pet owners on care instructions and preventive measures.
  • Cleaned and disinfected examination rooms and surgical areas.
  • Gathered specimens such as urine, blood and fecal samples for laboratory analysis.

Customer Service Representative

Primark
Brooklyn, New York
02.2021 - 10.2023
  • Assisted customers with inquiries and product selections in a fast-paced retail environment.
  • Resolved customer complaints efficiently to enhance overall satisfaction and loyalty.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Developed strong relationships with customers by providing personalized assistance and support.

Team Lead Sales Associate

Sterling Optical
Brooklyn, New York
02.2015 - 08.2020
  • Cultivated exceptional customer service standards in optical retail environment through effective team leadership.
  • Trained new associates on comprehensive product knowledge and advanced sales techniques.
  • Managed inventory levels to optimize stock availability and enhance merchandising displays.
  • Provided strategic guidance and direction to team members for improved performance.

Education

High School Diploma -

Boys And Girls High School
Brooklyn, NY
06-2012

Some College (No Degree) - Business Administration and Management

Borough of Manhattan Community College
New York, NY

Skills

  • Animal care
  • Surgical assistance
  • Patient monitoring
  • Laboratory specimen collection
  • Client education
  • Veterinary software navigation

Accomplishments

  • Publisher

Certification

Certified Life Coach

References

References available upon request.

Timeline

Veterinary Assistant

Animal Medical Center
01.2022 - Current

Customer Service Representative

Primark
02.2021 - 10.2023

Team Lead Sales Associate

Sterling Optical
02.2015 - 08.2020

High School Diploma -

Boys And Girls High School

Some College (No Degree) - Business Administration and Management

Borough of Manhattan Community College

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