Nigel Hammond
Monroe,LA
Summary
I have been a dedicated professional with Dollar Tree for 9 years . I have a great history of meeting company goals utilizing consistent and organized practices. I am skilled in working under pressure and adapting to new challenges to best enhance the Dollar Tree brand.
Overview
9
9
years of professional experience
Work History
Store Manager
Dollar Tree
04.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
Store Manager
Dollar Tree
08.2017 - 04.2021
Merchandise Manager
Dollar Tree
10.2016 - 08.2017
Assistant Manager
Dollar Tree
05.2015 - 10.2016
Sales Associate
Dollar Tree
11.2014 - 05.2015
Education
Psychology
Alcorn State University
Lorman, MSGeneral Studies -
Bastrop High School
Bastrop, LA05.2015
Skills
- Hourly Shift Management
- Personnel Development
- Employee Training
- Store Merchandising
- Retail Inventory Management
- Payroll Management
- Partnership Building
- Replenishment and Recovery
Accomplishments
Top Dollar Tree Plus Penetration (9.41%YTD)
Lowest Zero Sales (51)
S.P.E.E.D store of the week
Timeline
Store Manager
Dollar Tree
04.2021 - Current
Store Manager
Dollar Tree
08.2017 - 04.2021
Merchandise Manager
Dollar Tree
10.2016 - 08.2017
Assistant Manager
Dollar Tree
05.2015 - 10.2016
Sales Associate
Dollar Tree
11.2014 - 05.2015
Psychology
Alcorn State University
General Studies -
Bastrop High School
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