Currently maintaining a 3.5 GPA while pursuing a college degree. I have worked at many different places and I give my all to any employer that allows me to better the place of service.
Overview
3
3
years of professional experience
Work History
Manager on Duty
TJ Max
Johns Creek, Georgia
04.2024 - 08.2024
Ensured compliance with safety regulations, company policies, and procedures.
Developed strategies to increase customer satisfaction ratings.
Investigated incidents reported by customers or staff members.
Promoted products and services offered by the company. ( save the children foundation, TJX rewards credit card)
Delegated tasks among team members according to their strengths and abilities.
Shift Leader
Jimmy John's
Tempe, Arizona
01.2024 - 04.2024
Analyzed sales data to identify trends and areas for improvement.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Maintained an organized work environment by delegating tasks to staff as needed.
Monitored employee performance to ensure compliance with company policies and procedures.
Day Manager
Jersey Mike's Subs
Sugar Hill, Georgia
07.2022 - 08.2023
Coordinated training sessions for new employees on company processes and procedures.
Managed daily operations of the business, including scheduling staff and assigning tasks.
Maintained accurate records of sales and inventory data.
Shift Leader
Culver's Restaurant
Hagerhill, Georgia
09.2021 - 11.2021
Maintained an organized work environment by delegating tasks to staff as needed.
Education
Bachelor of Arts - Sports Management
Arizona State University
Tempe, AZ
05-2027
High School Diploma -
North Gwinnett High School
Suwanee, GA
05-2023
Skills
Sales and Marketing
Employee engagement
Policy Enforcement
Technical knowledge
Professional Appearance
Issue Resolution
Cash Handling
Shift Scheduling
Problem-Solving
Team motivation
Complaint resolution
Positive Attitude
Team Collaboration and Leadership
Accomplishments
United methodist youth spokesperson for New prospect united methodist church( 2018-2020)