Nigel Woodman
Olney,MD
Summary
Dynamic and adaptable professional with a strong background in customer service and healthcare, currently pursuing an Associate's Degree in International Relations. Seeking to pivot into a full-time administrative assistant position where I can leverage my diverse career experience and adaptability to support an organization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
3
3
Certification
Work History
Flexologist/Administrative Assistant
StretchLab
2023.12 - Current
- Properly routed agreements, contracts and invoices through the signature process.
- Received and screened a high volume of internal and external communications, including but not limited to emails.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Manage administrative tasks such as appointment scheduling and client communication.
- Maintain accurate records and progress notes to document client interactions and sessions.
- Created and implemented stretching programs for clients and tracked progress through MAPs database.
Behavior Technician
Behavioral Framework
2023.11 - 2024.01
- Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
- Maintained detailed records of client behaviors and interventions, ensuring accurate tracking of progress over time.
- Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
- Supported families in understanding and managing challenging behaviors, promoting consistency across environments.
- Facilitated social skills development in group settings, fostering improved peer interactions.
- Improved client communication skills through the use of evidence-based practices and techniques.
- Provided one-on-one support to clients with autism spectrum disorders, addressing unique behavioral needs.
- Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Treated clients and families with respect and dignity.
Personal Trainer
Fitness Together
2023.01 - 2023.09
- Trained approximately 1,050 session hours.
- Tracked weekly and monthly frequency of sessions booked and checked out.
- Strengthened relationships with local businesses through joint promotions and community involvement initiatives.
- Maintained detailed records of all client interactions including progress notes, goal tracking updates allowing for easy assessment adjustments when needed.
- Collaborated with other fitness professionals to design effective cross-training programs.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Increased client retention through consistent communication, motivation, and support.
- Conducted comprehensive fitness assessments, setting realistic goals for each client''s unique needs and abilities.
- Expanded knowledge of industry trends by attending workshops and conferences, applying new techniques to client programs.
- Streamlined scheduling processes for better time management and session availability.
- Developed, planned, and led personal and group fitness sessions as well as well-known specialty fitness programs.
- Provided emergency first aid and CPR as needed.
Physical Therapy Aide/Administrative Assistant
MedStar National Rehabilitation Hospital
2021.06 - 2023.05
- Provided empathetic support to patients experiencing difficult emotions related to their injury or illness while under supervision from a licensed therapist.
- Ensured proper equipment functionality through regular inspection and maintenance, minimizing downtime due to malfunctions.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Ensured continuity of care by effectively transitioning patients between different phases of their rehabilitation journey.
- Maintained accurate patient records for both billing purposes and ongoing evaluation of therapeutic interventions.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Enforced safety procedures with all patients.
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Assisted in training new hirees.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Billing and Insurance.
Education
Associate of Arts - International Studies
Montgomery College
Rockville, MD05.2025
Skills
- Microsoft Office proficiency
- Deputy
- Club Ready
- WebPT
- Canva
- Excel spreadsheets
- Meticulous attention to detail
- Results-oriented
- Self-directed
- Time management
- Professional and mature
- Strong problem solver
- Resourceful
- Dedicated team player
- Understands grammar
- Proofreading
- Mail management
- Schedule management
- Self-starter
- Billing and coding
- Claims appeal procedures
- Interpersonal and communication skills
- Client relations
- Advocacy and policy interpretation
- Knowledgeable in HIPAA regulations
- Experienced in maintaining confidentiality and compliance standards
- Multitasking Abilities
- Data Management
- Networking
- Customer Service
- Critical Thinking
Accomplishments
Increased office organization by assisting in the development for more efficient job functions to achieve better time management for daily task.
Certification
- Certified Personal Trainer, National Academy of Sports Medicine (N.A.S.M) - March 2021
- Youth Exercise Specialist, N.A.S.M - March 2021
- Performance Enhancement Specialist, N.A.S.M - March 2023
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
“The people who are crazy enough to think they can change the world are the ones who do.”
Steve Jobs
Timeline
Flexologist/Administrative Assistant
StretchLab
2023.12 - Current
Behavior Technician
Behavioral Framework
2023.11 - 2024.01
Personal Trainer
Fitness Together
2023.01 - 2023.09
Physical Therapy Aide/Administrative Assistant
MedStar National Rehabilitation Hospital
2021.06 - 2023.05
Associate of Arts - International Studies
Montgomery College