Nigiana Howard
Milwaukee,WI
Summary
Professional and dependable individual with experience in retail, customer service, and environmental services. Skilled in assisting customers, operating POS systems, maintaining clean and organized environments, and working efficiently in fast-paced settings. Strong attention to detail, communication skills, and a proven ability to provide excellent service while supporting team goals.
Overview
8
8
years of professional experience
Work History
EVS Housekeeper
Ascension SE Wisconsin Hospital- St. Joseph
Milwaukee, WI
10.2024 - Current
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Respond efficiently to urgent cleaning requests while prioritizing safety.
Cleaning Crew Member
Wisconsin Center District
Milwaukee, WI
12.2022 - 10.2024
- Operated cleaning equipment to maintain cleanliness and safety standards throughout facilities.
- Collaborated with team members to ensure timely completion of tasks in high-traffic areas.
- Assisted in training new staff on proper cleaning techniques and safety protocols.
- Ensured restrooms and guest areas consistently met cleanliness standards.
EVS Housekeeper
Aurora Psychiatric Hospital
Wauwatosa, WI
12.2020 - 10.2022
- Sanitized patient rooms and public areas following healthcare safety procedures.
- Managed linen distribution and supported departmental cleanliness operations.
- Restock supplies and ensure assigned areas remain organized and fully maintained.
Valet Attendant
Progressive Parking Solutions
Milwaukee, WI
07.2020 - 11.2020
- Directed incoming traffic and assisted patients with entering and exiting vehicles.
- Provided support to individuals with wheelchairs and special needs.
- Delivered friendly service to ensure high levels customer satisfaction.
Key Holder/Sales Associate
Lori's Gift Shop
Milwaukee, WI
02.2020 - 07.2020
- Assisted customers with product selection, enhancing overall shopping experience.
- Organized inventory displays to maximize sales and improve accessibility.
- Monitored stock levels, facilitating timely reordering of popular items.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Hanna Andersson
Wauwatosa, WI
06.2019 - 12.2019
- Processed transactions efficiently using point-of-sale systems.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Sales Associate
Rue21
West Allis, WI
09.2018 - 06.2019
- Assisted customers with product selection and provided personalized recommendations.
- Executed seasonal floor changes and maintained store displays.
- Managed stock levels and completed inventory tasks.
- Collaborated with front-end staff to ensure smooth customer experience.
Team Member
Milwaukee County Zoo
Milwaukee, WI
05.2018 - 09.2018
- Performed floor cleaning and restocking tasks in public zones.
- Operated commercial dishwashers to maintain cleanliness and sanitation standards.
- Restocked and organized merchandise.
Education
High School Diploma -
North Division High School
Milwaukee, WI05-2018
Skills
- Customer service
- Cash handling
- Inventory management
- Cleaning and sanitization
- Time management efficiency
Timeline
EVS Housekeeper
Ascension SE Wisconsin Hospital- St. Joseph
10.2024 - Current
Cleaning Crew Member
Wisconsin Center District
12.2022 - 10.2024
EVS Housekeeper
Aurora Psychiatric Hospital
12.2020 - 10.2022
Valet Attendant
Progressive Parking Solutions
07.2020 - 11.2020
Key Holder/Sales Associate
Lori's Gift Shop
02.2020 - 07.2020
Sales Associate
Hanna Andersson
06.2019 - 12.2019
Sales Associate
Rue21
09.2018 - 06.2019
Team Member
Milwaukee County Zoo
05.2018 - 09.2018
High School Diploma -
North Division High School