Niharika Thakur
Tampa,FL
Summary
Results-oriented NetSuite Administrator with four years of experience in customizing, implementing, and optimizing NetSuite solutions to drive business efficiency. Skilled in managing end-to-end NetSuite implementations, overcoming customization challenges, and enhancing system functionalities. Adept at collaborating with cross-functional teams to understand business needs and translate them into scalable technical solutions. Passionate about continuous learning and committed to leveraging expertise in NetSuite to contribute to organizational growth and success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
NetSuite Administrator
Mercury Medical
12.2023 - Current
- Responsible for the development of NetSuite including requirement gathering, designing, testing, and documenting.
- Worked closely with department heads across accounting, finance, and operations to gain a deep understanding of business needs. Translated these insights into comprehensive NetSuite solution requirements, including customizations, process workflows, and solution designs. Additionally, prepared detailed technical requirements documents to align with business operations.
- Created and maintained system configuration including creating several custom records, fields, and custom scripts and workflows to meet business requirements, enabling better data tracking, and enhancing system and organizational performance
- Created and implemented several custom scripts to automate processes and enhance configuration and system functionality
- Maintained user and roles permissions, and provided ongoing system/technical support to users, including training and access for all roles
- Manage and maintain system updates, ensuring that all patches and enhancements are implemented effectively while automating using Suite scripts
- Created several workflows to enhance NetSuite functionality and optimizing business processes
- Develop comprehensive technical documentation for customizations, and integration to support future development
- Creating detailed custom reports and saved searches by collaborating with different teams for clear and concise information
- Responsible for end-user training and creating user training documents
- Developed, tested, and deployed customization, custom objects, and new functionality based on evolving business
- Managed integrations with third-party systems such as WMS (Warehouse Management Systems), SPS Commerce, Pacejet, Coupa, CRM's, and BarTender, ensuring smooth data flow and system interoperability
- Performed CSV imports such as Customer, Vendor Master Data, Financial Data into NetSuite.
- Developed advanced PDF templates using HTML and CSS for customized documents such as invoices, purchase orders, and sales orders, ensuring the layout and style met business requirements
- Worked on the creation of the client scripts to validate user-entered data as per the business requirements
- Provided end-user training, including the creation of user manuals and training materials, to ensure users effectively navigate and utilize the NetSuite system
NetSuite Administrator
Atom Power, Inc.
05.2023 - 10.2023
- Worked closely with the client's leadership team and process owners to fully understand the client's current business operations, create process workflow diagrams, and document requirements for implementation projects during the requirements gathering phase
- Developed solutions to support strategic initiatives by optimizing financial processes, O2C, and P2P processes
- Set up and configured custom segments to slice/dice data for report functionality custom workflows
- Designed several productive/interactive dashboards for executives with business-driven metrics to present current and past trends using KPI, trend graphs, and Suite Analytics including all areas of revenue, and expenses
- Created complex SQL-based saved searches and financial layouts/reports to pull cash-based revenue and accrual-based expenses reporting data
- Created test cases and led User Acceptance Testing (UAT) with core client stakeholders to ensure system configuration objectives have been met
- Successful administration of NetSuite, including user and role management, troubleshooting, and end-user support
- Involved in requirement gathering and brainstorming potential solutions to optimize the Sales Order/Invoicing process
- Configured and maintained the NetSuite system to meet business needs
- Developed and implemented policies and procedures to ensure the integrity of the NetSuite data
- Worked on creating Saved searches, reports, workflows, custom records, lists, fields, form layout, PDF layout, role creation, and setting up and publishing role-based dashboards
- Provided end-user support and training for NetSuite system users
- Troubleshot and resolved NetSuite system issues
- Worked closely with other departments to ensure that the NetSuite system was integrated with other business Applications
- Developed and maintained NetSuite system configuration, including system updates, customized fields, workflows, system security, and role management
- Provided recommendations and enhancement suggestions for the NetSuite environment based on business needs
Graduate student assistant
Florida International University
12.2021 - 12.2022
- Assisted with data gathering, workflows, and other tools during process improvement initiatives as needed
- Identified ways to improve the effectiveness of information visualization
- Supported the analysis and reporting of data related to academic affairs, student success, and institutional effectiveness
- Collaborated with the Professors in designing the coursework
- Devised facilitation guides for curricular programming geared towards over students
- Developed assessment techniques and analyzed data to evaluate the implementation of curriculum in communities
- Worked with advisors in planning and logistics of curricular programming
- Assist with the development of training and professional development opportunities for students
- Prepared reports and dashboards that show key trends and metrics
- Worked on the collection, cleaning of data, and analyzing research results using tools like Tableau and Excel
NetSuite developer
Agile Software Solutions
06.2017 - 07.2021
- Collaborated with internal stakeholders (i.e., executive team, management, and sales team) to gather and document operational and functional requirements and translate requirements into operational solutions
- Developed server-side, client-side, scheduled scripts, portlet scripts, and user-event Scripts applications to access, manipulate, and save data within the NetSuite environment (JavaScript/Typescript)
- Collaborated with department leaders to create personalized reports, Saved Searches, etc
- That satisfy business and client requirements
- Develop and maintain NetSuite system configuration, including system updates, customized fields, workflows, system security, and role management
- Monitored end-user usage, and daily system scripts and tracked performance
- Developed several automation solutions and recommended other key technologies to improve the business process centered on the NetSuite platform
- Developed and documented the standards to be used corporate-wide to ensure consistency and accuracy of NetSuite implementation
- Supported maintenance of CRM configurations and integrations with a variety of entity types
- Provided recommendations and enhancement suggestions for the NetSuite environment based on business needs
- Provided internal, ongoing system/technical support to NetSuite users including training
- Performed troubleshooting and debugging and wrote SQL Scripts to extract data from the database and for testing Purposes
Education
Master of Science - Information Systems-Business Analytics
Florida International University
Miami, FL12.2022
Bachelor of Technology - Computer Science
Amity University
12.2020
Skills
- SQL
- JavaScript
- TypeScript
- Java
- MS Project
- Tableau
- Visual Paradigm
- Oracle NetSuite
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- HTML
- CSS
- ServiceNow
Certification
- Six Sigma (Yellow Belt)
- Advanced Java
- Advanced MS Excel
- Tableau
Timeline
NetSuite Administrator
Mercury Medical
12.2023 - Current
NetSuite Administrator
Atom Power, Inc.
05.2023 - 10.2023
Graduate student assistant
Florida International University
12.2021 - 12.2022
NetSuite developer
Agile Software Solutions
06.2017 - 07.2021
Bachelor of Technology - Computer Science
Amity University
Master of Science - Information Systems-Business Analytics
Florida International University
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