Nijah Johnson
Dacula,GA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced professional with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Edee's Place
Dacula, GA
03.2021 - 11.2022
- Prepared drinks according to standard recipes.
- Maintained records of transactions made during shift as required by law or company policy.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Cleaned tables and chairs to prepare dining area for next customers.
Server
Dave & Buster's
Sugarloaf, GA
01.2020 - 12.2021
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Took orders from customers accurately and in a timely manner.
- Addressed complaints to kitchen staff and served replacement items.
Host
Stars And Strikes Family Entertainment Center
Dacula, GA
06.2019 - 01.2020
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Assisted servers in seating guests by escorting them to their tables.
- Provided excellent customer service by anticipating customer needs.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Greeted customers, answered questions and recommended specials to increase profits.
Education
High School Diploma -
Dacula High School
Dacula, GA05-2021
Skills
- Guest Engagement
- Table Setting
- Food Running
- Beverage Preparation
- Professional Appearance
- Cash Handling
- Suggestive Selling
- Strong Work Ethic
- Sales expertise
- Exceptional customer service
- Guest Relations Management
- Check payment processing
- Positive and professional
- Sales Techniques
Accomplishments
- All throughout elementary, middle and high school maintained honor roll.
Certification
- CPR & Fire safety certified.
Languages
English
Professional
Affiliations
- Along side working as a server, I also have experience in retail as a sales lead at Forever 21.
Timeline
Server
Edee's Place
03.2021 - 11.2022
Server
Dave & Buster's
01.2020 - 12.2021
Host
Stars And Strikes Family Entertainment Center
06.2019 - 01.2020
High School Diploma -
Dacula High School
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