Nikaya Manalo

• Executed cementing procedures for Marpe, Hyrax, Haas, Flea, and Nance appliances with precision.
• Performed adjustments on Hawley retainers and Schwartz appliances to enhance patient comfort and appliance effectiveness.
• Executed bonding procedures for traditional, ceramic, and indirect brackets using light force techniques.
• Assisted orthodontists in patient care and treatment procedures to enhance clinical efficiency.
• Performed CBCT iTero scanning and photographic documentation to enhance patient record accuracy.
• Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.
• Reduced appointment wait times with efficient room setup and breakdown between patients.
• Performed adjustments to wire color ties and fitted aligners/retainers to support optimal orthodontic outcomes for patients.

• Maintained specialized test equipment to execute precise component-level test procedures for hardware and firmware validation, ensuring compliance with technical standards and quality assurance guidelines
• Independently executed system-level qualification cycles by setting up, assembling, and configuring our devices with new OS and firmware builds, following strict technical protocols, which completed qualification on schedule and uncovered critical defects early
• Contributed to process improvements by assisting in the development of new testing and co-designing an automated system to streamline test equipment naming, reducing manual errors.
• Supported preventative maintenance and qualification by maintaining defect records and test logs in Azure DevOps, improving traceability and accelerating issue resolution
• Collaborated with cross-functional teams to quickly identify, troubleshoot, and resolve hardware/software integration defects during system-level testing, reducing post-release bugs by 30% and improving overall system reliability.

Transitioned to full-time academic program

• Educated patients on oral hygiene practices and post-treatment care for improved outcomes.
• Managed patient records using digital software to ensure accuracy and compliance with regulations.
• Trained new staff members on office protocols, equipment usage, and patient interaction techniques.
• Knowledge on using 3D printing to create models for clear retainer
• Bonding metal, ligating brackets, attachments and buttons for Invisalign patients
• Taking Panoramic, Ceph, photos and Itero scan for records
• Changing ties, wires and del invisalign trays to patient

• Demonstrated strong communication skills while educating patients on oral hygiene practices
• Bonded metal brackets, Attachments, IBLR, Bands and appliances
• Took x-rays, photographs, itero and impressions of patients' teeth and mouth.
• Experienced in making in house Essix retainers
• Provided exceptional chairside assistance to orthodontist during complex procedures such as bracket placement and adjustments, aligner fittings, and appliance installations.
• Poured and shaped molds from impressions and trimmed molds in grinder.
• Collaborated effectively with other team members to ensure smooth workflow within the practice.
• Maintained detailed progress notes for each patient to support continuity of care throughout their treatment plan.

• Maintained and updated digital patient files in the EMR system, ensuring consistent data and compliance with regulations, which reduced record errors and improved retrieval speed
• Documented and refined internal workflow processes using computer-based tools, which streamlined patient intake and cut processing steps, leading to faster check-in
• Prioritized high-volume task queues with careful triaging and accuracy, using task-management software, which maintained service quality and reduced wait times
• Assisted patients with insurance verification and benefits explanation.