Nikeesha Settles
Battle Creek,MI
Summary
Experience teaching classes aimed at students concentrating in Human Services. Compassionate social services professional and active listener dedicated to working tirelessly with clients to help them resolve issues and thrive on their own terms. Outstanding confidentiality. Core Qualifications Attentive listener Detail-oriented Sensitive Excellent interpersonal skills Empathetic Team player Community outreach expert Strategic planner Goal-oriented Human Resources Specialist with multiple years of experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives.
Overview
26
26
years of professional experience
Work History
Student Responsibility Room
Harper Creek High School
09.2022 - Current
- Help students identify positive behaviors.
- Help students with school work.
- A safe space for students.
Adjunct Teacher
Kellogg Community College
01.2009 - 05.2021
- Introduce students to the Human Services Field in the Areas of Family Dynamics,
- Introduce students to Human Services and Culturally Sensitive Practices.
- Engaged students with insightful and compelling classroom discussion of topics relevant to coursework to boost student learning and retention.
- Developed and kindled professional relationships with students to better communicate and enhance instruction.
- Advised students in academic matters to improve successful course completion.
- Identified academic strengths and obstacles and developed instructional techniques to accommodate different learning styles.
- Demonstrated superb organization skills in classroom and with student records with specific attention to school policies for documentation.
- Developed creative and effective teaching methods for course content to capture students attention.
Family Preservation Specialist
Family & Children Services
04.2018 - 07.2021
- Reported child abuse in accordance with legal standards of mandatory reporters.
- Visited home environments to help clients develop comprehensive life, technical and job skills.
- Developed rapport to create safe and trusting environment for care.
- Documented data and completed accurate updates to case records.
- Interviewed individuals and families to assess needs and provide informational resources.
- Collaborated with community program leaders and advocates to make resources accessible to those in need.
- Completed home welfare checks to align with state and program guidelines.
- Served customers and followed outlined steps of service.
- Participated in team-building activities to enhance working relationships.
- Worked flexible hours; night, weekend, and holiday shifts.
Neighborhood Service Delivery Specialist
Big Brother Big Sisters
12.2009 - 08.2013
- Recruited and interviewed male and female mentors. Managed case load of 100 matches. Partner with local organizations to create programs within school systems in Calhoun County.
Human Resource Specialist
Felpausch Food Center
06.1999 - 10.2004
- Performed HR functions including interview and hire potential employees
- Implemented employee turnover report, associate of the month, new employee uniform assistance program
- Performed payroll functions
- Covered department manager's vacations.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Oversaw and managed hiring process and assisted human resources.
Education
Bachelor of Science - Social Work
Western Michigan University
Kalamazoo, MI05.2009
Associate of Applied Science - Services
Kellogg Community College
Battle Creek, MI05.2007
Skills
- Applicant Qualification
- Procedure Compliance
- New Hire Onboarding
- Employee Relations
- Complex Problem Solving
- Crisis Intervention
- Referrals and networking
- Case management
- Analytical thinking
- Confidential case documentation
- Solution-based interventions
Timeline
Student Responsibility Room
Harper Creek High School
09.2022 - Current
Family Preservation Specialist
Family & Children Services
04.2018 - 07.2021
Neighborhood Service Delivery Specialist
Big Brother Big Sisters
12.2009 - 08.2013
Adjunct Teacher
Kellogg Community College
01.2009 - 05.2021
Human Resource Specialist
Felpausch Food Center
06.1999 - 10.2004
Bachelor of Science - Social Work
Western Michigan University
Associate of Applied Science - Services
Kellogg Community College
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