Nikeria Lockett
Pascagoula,MS
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
7
7
years of professional experience
Work History
Delivery Driver
Domino's Pizza
07.2023 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Learning Ambassador
Amazon
12.2020 - 04.2023
- Adapted teaching approaches based on feedback from peers and supervisors enabling continuous growth as an educator.
- Served as a mentor teacher for new educators, providing guidance and support throughout their first year of teaching experience.
- Organized and stocked merchandise to keep necessary levels for sales demand.
- Maintained clean, organized and professional work environment.
Customer Care Representative
Margaritasmexicanrestaurant
07.2020 - 12.2020
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Investigated and resolved customer inquiries and complaints quickly.
General Manager
Dixie Queen
09.2017 - 05.2020
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Trained and guided team members to maintain high productivity and performance metrics.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Education
Bachelor of Science - Zoology
Georgia Military College
Milledgeville, GAHigh School Diploma -
Horn Lake High School
Horn Lake, MS05-2020
Skills
- Positive Attitude
- Customer Service
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
- Safe Driving
- Valid Driver's License
Timeline
Delivery Driver
Domino's Pizza
07.2023 - Current
Learning Ambassador
Amazon
12.2020 - 04.2023
Customer Care Representative
Margaritasmexicanrestaurant
07.2020 - 12.2020
General Manager
Dixie Queen
09.2017 - 05.2020
Bachelor of Science - Zoology
Georgia Military College
High School Diploma -
Horn Lake High School
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