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Results-driven Provider Relations Manager skilled in relationship building, problem resolution, and training facilitation. Proven ability to enhance provider engagement and service delivery.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues.

Successful business professional accomplished in administering, validating and improving business processes. Skilled in auditing existing systems to identify weaknesses and implement corrective actions. Data-driven project manager and problem solver.

Seeking a position to optimize and share my knowledge to reduce administrative burden, reducing costs and improving the quality of healthcare. This experience includes 17 years of working directly with all provider types, experience with reporting, and an in-depth understanding of state and federal regulations.

MANAGED HEALTHCARE PROFESSIONAL Qualified healthcare industry subject matter expert with end-to-end knowledge of provider network development, provider retention, and satisfaction. Extensive background in managed care service coordination for state-funded, Medicaid, Medicare, and commercial insurance providers. Skilled in physician, ancillary, hospital contracting, and regulatory compliance. With additional experience in: ◼ Provider Recruitment ◼ Rapid and Adaptive ◼ Project Management ◼ Provider Orientations ◼ Skilled Collaborator ◼ Network Development ◼ Provider Relations ◼ Committed High Achiever ◼ Training/Development ◼ Contract Negotiations ◼ Solutions Oriented ◼ Presentation Skills Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Nikesha Gardner

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Provider Relations Manager

Provider Relations Representative

Member Benefit Advocate

Customer Support Team Lead

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Bachelor of Science - Education And Human Sciences

Bachelor of Arts - Business Administration And Management

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Provider Relations Manager

Provider Relations Representative

Member Benefit Advocate

Customer Support Team Lead

Bachelor of Science - Education And Human Sciences

Bachelor of Arts - Business Administration And Management

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