TONYA TOWNSEND

MANAGED HEALTHCARE PROFESSIONAL Qualified healthcare industry subject matter expert with end-to-end knowledge of provider network development, provider retention, and satisfaction. Extensive background in managed care service coordination for state-funded, Medicaid, Medicare, and commercial insurance providers. Skilled in physician, ancillary, hospital contracting, and regulatory compliance. With additional experience in: ◼ Provider Recruitment ◼ Rapid and Adaptive ◼ Project Management ◼ Provider Orientations ◼ Skilled Collaborator ◼ Network Development ◼ Provider Relations ◼ Committed High Achiever ◼ Training/Development ◼ Contract Negotiations ◼ Solutions Oriented ◼ Presentation Skills Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.