Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nikeyia Houston

Winston-Salem,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

PCA

Shipman Family Care
08.2023 - Current
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Helped patients maintain healthy skin by checking wounds, assessing integrity, and bathing bedbound individuals.

Habilitation Technician

Friendly People That Care
04.2017 - 09.2023
  • Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
  • Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
  • Implemented written goals from treatment plans to enhance patient outcomes.
  • Recorded participant behavior and methods to alleviate barriers and progress toward goals.

Food Service Worker/Customer Service Associate

Novant Health Clemmons Medical Center
08.2021 - 12.2022
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
  • Monitored food quality and freshness throughout day.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Adjusted food preparation methods in accordance with customer requests.

Environmental Services Housekeeper

Novant Health, Forsyth Medical Center
02.2009 - 09.2014
  • Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
  • Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
  • Practiced established infection control methods to reduce risks to patients, families, and medical staff.

Education

High School Diploma -

Parkland High School
1600 Brewer Rd
06.2005

Skills

  • Patient Observation
  • Vital Signs Monitoring
  • ADL Support
  • Healthy Meal Preparation
  • Paperwork Processing
  • Appointment Scheduling
  • Receiving Support
  • Filing
  • Safe Food Handling
  • Customer Service
  • Fast-Paced Environment
  • Interpersonal Skills
  • Multitasking
  • Food Preparation
  • Team Oriented
  • Complex Problem-Solving
  • Quick Learner
  • Strong Work Ethic
  • Cash Register Operation
  • Patient Care
  • Hospital Operations
  • Food and Safety Standards
  • Cleaning and Sanitation
  • Positive Attitude
  • Quality Control Guidelines
  • Residential Cleaning
  • Infection Control

Timeline

PCA

Shipman Family Care
08.2023 - Current

Food Service Worker/Customer Service Associate

Novant Health Clemmons Medical Center
08.2021 - 12.2022

Habilitation Technician

Friendly People That Care
04.2017 - 09.2023

Environmental Services Housekeeper

Novant Health, Forsyth Medical Center
02.2009 - 09.2014

High School Diploma -

Parkland High School

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Nikeyia Houston