Nikhil Pai
Los Angeles,CA
Summary
Detail-oriented and compassionate professional with experience in customer service / healthcare / administration / case management. Skilled in communication, scheduling, organization, and maintaining confidential records. Able to manage multiple tasks efficiently while providing excellent support to clients, providers, and legal professionals.
Overview
4
4
years of professional experience
Work History
Greeter and Customer Service Rep
260 Sample Sale
Los Angeles, CA
06.2023 - 03.2025
- Maintained a clean and organized entrance area, contributing to a positive impression for visitors.
- Answered customer questions and pointed individuals in the right direction.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Assisted patrons with inquiries and directed them to appropriate.
- Exhibited exceptional multitasking abilities by managing various tasks such as greeting guests, answering questions, and directing traffic simultaneously.
- Managed crowd control during peak hours, maintaining order and safety while minimizing wait time for guests.
- Provided knowledgeable information regarding store layout, promotions and events to enhance visitor experience.
- Recommended products and services to customers based on personalized needs.
- Completed opening duties punctually, preparing the entrance area for daily operations efficiently.
- Maintained clean, organized environments for presentable front of house areas.
- Utilized effective communication skills while interacting with diverse clientele, ensuring a welcoming atmosphere for all guests.
- Coordinate with other staff members to ensure proper coverage of entrance during breaks or shift changes.
- Monitored entrance security, reporting any suspicious activity or unauthorized access to management promptly.
- Retained knowledge of promotions, products, and services for informative customer advice.
- Welcomed visitors with warm greetings to enhance overall visitor satisfaction.
Finance Associate
Beverly Hills Cancer Center
Los Angeles, CA
01.2021 - 12.2022
- Entered cash receipts into QuickBooks enterprise, ensuring accurate financial records.
- Processed Accounts Payable Invoices into different entities/companies.
- Created and verified invoices.
- Processed monthly Credit Card transactions in Microsoft Excel.
- Filed invoices and checks in to different entities.
- Collaborated with other departments to align quarterly financial goals.
- Assisted in generating monthly reports, contributing to informed financial decision-making
- Assisted FInance Director with Special Projects
Education
Associate of Arts - Theatre and Communications
Orange Coast College
Costa Mesa, CA07-2009
Bachelor of Arts - Acting And Communications
University of California Los Angeles
Los AngelesBachelor of Arts - Theatre/Film
Whistling Woods International
Bangalore, India06-2025
Skills
- - Customer Follow-Up
- - Patient Communication
- - Event Coordination
- - Administrative Support
- Customer Engagement
- - Microsoft Office Suite
- - Multitasking & Organization
- Communication skills
Timeline
Greeter and Customer Service Rep
260 Sample Sale
06.2023 - 03.2025
Finance Associate
Beverly Hills Cancer Center
01.2021 - 12.2022
Associate of Arts - Theatre and Communications
Orange Coast College
Bachelor of Arts - Acting And Communications
University of California Los Angeles
Bachelor of Arts - Theatre/Film
Whistling Woods International
Referrals
- Ram Mizar - 949-246-2186
- Avinash P - 805-433-5467