Nikhil Puthusseril
Tampa,FL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Manager & Cashier, Captain Wine and Liquor
Zephyrhills, FL
07.2021 - Current
- Greet and interact with customers
- Ensure customer satisfaction
- Managed cash flow on point on register
- Performed inventory, sales, and stocks
- Stock up liquor, soda, and other beverages
Investigation Specialist
FAIS
St. Petersburg, FL
02.2020 - 07.2021
- Maintained organized records of all information and material pertinent to open investigations
- Created and submitted analytic reports for closed cases
- Analyzed and evaluated information to determine appropriate course of criminal prosecution
- Researched and reviewed case files and gathered information to solve crimes
- Ran background checks of individuals to obtain data on character, financial status and personal history
- Conducted background investigations for personnel security clearances.
Cashier
Land O
Lakes, FL
05.2019 - 08.2019
- Greeted and interacted with customers
- Ensured customer satisfaction
- Kept cash flow on point on cash register
- Unload items from truck
- Stocked up necessary items in store
Amenities Worker
Melrose Management Partnership
Tampa, FL
05.2019 - 08.2019
- Greeted and interacted with guests
- Monitored guests inside of the gym and pools of clubhouse
- Cleaned windows and gym
- Took out trash
- Page 2
- Hosted parties for guests
Delivery Driver
Marco's Pizza
Tampa, FL
02.2018 - 08.2018
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Handled merchandise in accordance with product handling standards
- Located and selected merchandise to verify against delivery sheet specifications
- Delivered rush merchandise on tight schedules to meet customer targets
- Contacted customers prior to delivery to coordinate delivery times
- Processed payments by accepting cash, checks and credit card payments
- Notified customers of delays, decreasing calls to support
- Resolved customer complaints and adjusted orders.
Delivery Driver
Papa Johns
Tampa, FL
11.2016 - 09.2017
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times
- Handled merchandise in accordance with product handling standards
- Located and selected merchandise to verify against delivery sheet specifications
- Delivered rush merchandise on tight schedules to meet customer targets
- Contacted customers prior to delivery to coordinate delivery times
- Processed payments by accepting cash, checks and credit card payments
- Notified customers of delays, decreasing calls to support.
Education
Master of Science - Homeland Security
American Public University System
Charles Town, WV01.2024
Bachelor of Science - Criminology
Florida State University
12.2020
Associate of Arts - Computer And Information Systems Security
Pasco Hernando State College
05.2018
Skills
- Records handling Evidence collection and preservation GPS tracking services
- Trend evaluations Deadline and results-oriented
- Research skills Report development
- Research abilities
- Federal, state, and local laws knowledge
Certification
Private Investigator Intern License, 2021
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Timeline
Manager & Cashier, Captain Wine and Liquor
07.2021 - Current
Investigation Specialist
FAIS
02.2020 - 07.2021
Cashier
Land O
05.2019 - 08.2019
Amenities Worker
Melrose Management Partnership
05.2019 - 08.2019
Delivery Driver
Marco's Pizza
02.2018 - 08.2018
Delivery Driver
Papa Johns
11.2016 - 09.2017
Master of Science - Homeland Security
American Public University System
Bachelor of Science - Criminology
Florida State University
Associate of Arts - Computer And Information Systems Security
Pasco Hernando State College