Nikhil Thatai

• Drove strategic initiatives alongside the CEO, scaling the business across four metro areas through structured growth planning, KPI alignment, and GTM execution, resulting in $1M ARR by FY24.
• Managed high-impact projects, including the launch of Ready-to-Eat and FMCG product lines, overseeing GTM planning, supply chain readiness, and performance tracking, contributing to $7.5M in forecasted revenue.
• Led the development and implementation of a complex Warehouse Management System (WMS) to optimize the full lifecycle of perishables (fruits and vegetables), resulting in a 17% reduction in operational costs.
• Built and operationalized internal frameworks for strategic planning, business reviews, and executive reporting, ensuring visibility and accountability across departments.
• Led strategic partnerships and special projects, including quick commerce channel expansion and vendor optimization, unlocking $90K in monthly recurring revenue, and 50% MoM growth.
• Supported the CEO in board communications, investor updates, and organizational design initiatives to improve operating cadence and company-wide alignment.

• Championed end-to-end business process re-engineering initiatives across clinical operations, achieving over USD 5M in cost savings through productivity advancements, workflow optimization, and quality enhancements.
• Defined and executed CXO-level metrics to evaluate the impact of Covid-19-driven process changes, enabling real-time decision-making and governance across global operations.
• Drove a 75% productivity improvement and $1.5M in cost savings by designing and operationalizing a streamlined MD-RN decision-making workflow, improving cross-functional care coordination.
• Collaborated closely with operations, legal, and clinical teams to eliminate redundant claims rework, unlocking projected savings of USD 2M, and elevating healthcare provider NPS.

Directed cross-functional teams to enhance and streamline manufacturing and supply chain processes for 3 warehouse automation products, decreasing downtime by 50%, eliminating $13.5K/month in rejection costs, and executing lease vs. Buy analysis to secure a $100K CapEx budget.

Led the successful execution of 55 capital projects worth $10.7M, including a $4.4M automated engine assembly line that expanded capacity by 50% with a 2.5-year ROI, while reducing non-peak operating costs by 30%, and cutting line stoppage time by 25%.