Nikhil Nair
Monroe Township,NJ
Summary
Highly motivated college graduate with passion for building relationships, appreciating continuous self-management, driven by voice of the customer (VOC), and always demonstrating empathetic orientation and that these are critical components to success in work and life. Goal-driven individual bringing in-depth knowledge of medical devices. Skilled in building connections with physicians and administrative staff to cement professional relationships and maintain consistent revenue streams. Manages educational initiatives to keep leaders informed and optimize worker training. Successful Medical Device Sales Representative with proven record of accomplishment in territory management and business development. Employed multifaceted sales, relationship building and event planning abilities to drive consistent growth. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Medical Device Consultant/Technician
Kentuckiana Pain Specialists
06.2023 - Current
- Enhanced patient care by providing expert advice on medical device selection and usage.
- Streamlined medical device procurement processes for cost savings and improved efficiency.
- Developed customized training programs for healthcare professionals to ensure proper use of medical devices.
- Collaborated with manufacturers to address any product issues or concerns, ensuring maximum device performance.
- Assisted clients with FDA regulatory compliance, facilitating a smooth approval process for new medical devices.
- Evaluated emerging technologies and provided recommendations for potential adoption in clinical environments.
- Provided ongoing support to clients through regular check-ins and consultations, maintaining strong professional relationships.
- Coordinated with sales teams to establish mutually beneficial partnerships between healthcare institutions and medical device manufacturers.
- Optimized inventory management systems for healthcare facilities, reducing waste and lowering costs associated with expired or unused devices.
Senior BMW Product Specialist/
BMW- Open Road Auto Group
01.2023 - Current
- Serve as the go-to expert for BMW product knowledge, assisting customers with inquiries about vehicle features, technology, and customization options
- Completed 100 deliveries within first 3 months of employment: highest producer
- Conducted personalized product demonstrations and test drives, showcasing the exceptional quality and performance of BMW vehicles
- Actively engaged with customers to identify their needs and preferences, offering tailored recommendations to enhance their driving experience
- Maintain a valid Driver's License and Automobile Salesperson License, ensuring compliance with all regulatory requirements
- Utilize advanced technology skills to stay updated on BMW's cutting-edge automotive technology and systems; delivered training to new hires and Genius team
- As sales apprentice, partnered with senior sales team and delivered 5 sales since job start.
- Enhanced product performance by conducting thorough market research and competitor analysis.
- Developed innovative product strategies for increased sales and customer satisfaction.
- Spearheaded successful product launches, generating widespread brand awareness and interest from potential customers.
- Established strong relationships with key industry influencers to promote products through various channels.
- Leveraged data-driven insights to inform continuous improvement of existing products and features.
Account Management Trainee/Sales Associate
Potluck Culture Solutions
01.2018 - Current
- Procured new business of $25,000 in consulting services in 2023, talent assessments and leadership coaching revenue exceeding individual annual target every year in a part-time role
- Built complex customer database which was used to develop marketing and sales collateral
- Designed and developed WordPress template for the company’s website by collaborating with owner and implementing design needs for a working blog
- As certified DiSC coach, delivered over 30 coaching sessions for high-school and college students seeking self-awareness and career guidance.
Club Captain and Head of Operations
Scarlet International Football Club (SIFC)
01.2016 - Current
- Secured team sponsorship deals with local businesses to support team’s out-of-pocket costs; raised over $18,000 in 2021-2022
- Built robust Excel-based customer database, which was used to develop marketing collateral, solicit new business, and was basis for Call to Action (CTA) community campaigns.
New Jersey COVID-19 Community Corps (CCC)
New Jersey Department of Health/ Human Services
01.2021 - 01.2022
- Participate in community events and meetings to link individuals and families to COVID-19 testing options, vaccine availability, therapeutic alternatives, and risks therein
- Educate underprivileged NJ communities on COVID-19 awareness, preparedness, and preventative measures while displaying empathy, resilience, and steadfastness.
BMW Genius (Product Specialist)
Princeton BMW– Holman Automotive
01.2017 - 01.2018
- Partnered with Client Advisors and Sales Managers to keep clients in the showroom engaged and enthused; supported sales teams to exceed monthly targets each month
- Tailored various sales approach methods for different clients based on their needs, motivation, values, and personality
- Performed test drives with clients and worked with them on product and service questions, demonstration of features, and professional vehicle delivery
- Established ongoing consultative relationship with existing and prospective customers by being available during business hours to answer questions
- Contributed to team effort and BMW customer-centered service philosophy and generated goodwill by greeting and serving the customer promptly and courteously.
Education
Bachelor of Arts in Biology -
Caldwell University
05.2022
Skills
- Salesforce CRM
- Proficient in Microsoft Excel (developing databases, building formulae, PIVOT tables, sorting/trend analysis)
- PowerPoint
- Slack
- OneNote
- Social Media savvy
- Problem-Solving
- Conscientious
- Intellectually & Cultural Curiosity
- Detail-Oriented
- Measurement Focus
- Critical Thinking
- Relationship-Building
- Active Listening
- Team Player
- Global Mindset
- Process-Driven
- Confident Communicator
- Customer Focus
- Material Selection
- Product Validation
- Quality Management Systems
Linkedin Profile
add Linkedin profile
Customer Engagement
BMW Product Specialist
Sales
Sales
Hobbies and Interests
- BMW products enthusiast
- Global travel
- Soccer
- Gym exercising
- Budding chef
- Music enthusiast
Citizenship
U.S. Citizen
Community Service
- Police Activity League Services (PALS) with Officer Paula Aguilar (155 hours)
- Run with Heroes
- Scarlet International Football Club (Team Captain)
- Lead BMW product specialist
Timeline
Medical Device Consultant/Technician
Kentuckiana Pain Specialists
06.2023 - Current
Senior BMW Product Specialist/
BMW- Open Road Auto Group
01.2023 - Current
New Jersey COVID-19 Community Corps (CCC)
New Jersey Department of Health/ Human Services
01.2021 - 01.2022
Account Management Trainee/Sales Associate
Potluck Culture Solutions
01.2018 - Current
BMW Genius (Product Specialist)
Princeton BMW– Holman Automotive
01.2017 - 01.2018
Club Captain and Head of Operations
Scarlet International Football Club (SIFC)
01.2016 - Current
Bachelor of Arts in Biology -
Caldwell University
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