Chalse Garza
Amarillo
Summary
Dynamic professional with extensive experience as a Team Leader at Tractor Supply, excelling in customer engagement and safety compliance. Proven ability to motivate teams and enhance customer satisfaction through effective communication and strategic planning. Skilled in data analysis and conflict resolution, driving operational success and fostering a collaborative work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bartender
Bomb city/dollhouse/Playhouse
Amarillo
08.2019 - Current
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
- Provided drink suggestions to customers based on their preferences.
- Resolved customer complaints in a professional manner.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Managed accurate bar tabs and processed cash and credit card transactions.
Team Leader
Tractor Supply
Amarillo
03.2024 - 10.2025
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Assessed company operations for compliance with safety standards.
- Identified needs of customers promptly and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Education
High School Diploma -
Hereford High School
Hereford, TX05-2015
Skills
- Customer engagement
- Safety compliance
- Team leadership
- Performance analysis
- Conflict resolution
- Data analysis
- Motivational skills
- Problem solving
- Strategic planning
- Effective communication
- Attention to detail
- Overseeing daily activities
- Coaching
- Teamwork and collaboration
- Leadership
- Documentation and reporting
- Work Planning and Prioritization
Languages
English
Professional
Certification
- Food handlers
- Forklift certified
Timeline
Team Leader
Tractor Supply
03.2024 - 10.2025
Bartender
Bomb city/dollhouse/Playhouse
08.2019 - Current
High School Diploma -
Hereford High School