Niki Mitchell
Houston
Summary
Dedicated driver with a focus on reliability and customer satisfaction. Proven ability to deliver timely services and enhance passenger experiences through effective communication and problem-solving.
Reliable driver known for exceptional communication and problem-solving skills. Experienced in maintaining vehicle safety and efficiency, ensuring timely deliveries while adhering to traffic regulations and company policies.
Have 3 weeks of Autonomous Driving experience. Learned how to disengage and engage car and comment when needed. Wether its a problem or desired and rate if it was L2, L3 or L4.
Overview
5
5
years of professional experience
Work History
Uber Driver
Uber And Lyft
Houston, TX
05.2024 - 02.2026
- Provided safe and reliable transportation services to diverse clientele.
- Managed navigation and route optimization to enhance travel efficiency.
- Delivered exceptional customer service, addressing passenger needs promptly.
- Implemented feedback mechanisms to improve ride experiences and satisfaction.
- Ensured vehicle cleanliness and maintenance for optimal performance.
- Delivered passengers to destinations safely and on time.
- Inspected vehicle regularly to identify and handle upkeep needs and maintain professional appearance for customers.
- Followed applicable traffic regulations and traffic laws.
- Developed deep knowledge of local routes and area destinations.
- Checked condition of vehicle's tires, brakes and safety equipment to maintain systems in working order.
- Followed designated routes and schedules while operating vehicles.
- Adhered to tight schedule and met departure and arrival deadlines.
Driver and Transport Manager
Carter First Solutions LLC
12638 BJ DUSEK RD, Wallis Texas 77485
01.2022 - 01.2026
- Met transportation service targets and delivered loads on time.
- Managed daily transportation operations, ensuring timely delivery of goods and services.
- Enhanced customer satisfaction by ensuring timely deliveries and maintaining excellent communication with clients.
- Established strong relationships with clients, leading to repeat business and positive word-of-mouth referrals.
- Managed driver schedules to optimize hours of service regulations compliance while maximizing productivity levels.
Prescription Delivery Driver
Med Zoomer
Tampa, FL
10.2024 - 08.2025
- Delivered packages efficiently, ensuring timely arrival at destinations.
- Maintained accurate delivery logs and records for accountability.
- Adhered to safety regulations and company policies during operations.
- Collaborated with dispatch team to optimize delivery routes and schedules.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Verified accuracy of all deliveries against order forms.
Patient Courier
Metro Rehab
9888 Bissonnet Street Suite 550, Houston Tx 77036
02.2021 - 10.2022
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Utilized GPS navigation systems to navigate faster routes.
- Contacted customers to confirm delivery details and locations.
Education
High School Diploma -
Jefferson High School
Houston, TX06-1992
Skills
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Prescription Delivery Driver
Med Zoomer
10.2024 - 08.2025
Uber Driver
Uber And Lyft
05.2024 - 02.2026
Driver and Transport Manager
Carter First Solutions LLC
01.2022 - 01.2026
Patient Courier
Metro Rehab
02.2021 - 10.2022
High School Diploma -
Jefferson High School