Summary
Overview
Work History
Education
Skills
Timeline
Generic

Niki Armil

Redlands,CA

Summary

Results-driven Key Account Manager with expertise in client relationship building, consultative selling, and business development. Successfully enhanced client satisfaction and loyalty through tailored communication strategies and proactive account management.

Experienced with building and maintaining strong client relationships. Utilizes strategic account management techniques to maximize client satisfaction and retention. Track record of effective communication and problem-solving skills.

Overview

35
35
years of professional experience

Work History

Key Account Manager

Bakery Sales Solutions
09.2025 - 03.2026
  • Managed client accounts to ensure satisfaction.
  • Assisted in developing sales strategies to increase product visibility.
  • Coordinated communication between clients and customers for seamless service delivery.
  • Maintained up-to-date knowledge of industry trends and competitor activities.
  • Facilitated product training sessions for clients on new offerings.
  • Supported sales team in executing strategies for product placement and visibility.

Sales Associate

Epic
12.2019 - 08.2025
  • Developed product knowledge to assist customers in making informed purchasing decisions.
  • Cultivated strong customer relationships, enhancing repeat business and loyalty.
  • Executed merchandising strategies to maximize product visibility and sales performance.
  • Trained new staff on sales techniques and company policies, fostering team collaboration.

Shop Owner

Self
01.1991 - 12.2019
  • Managed daily operations, ensuring efficient workflow and customer satisfaction.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Oversaw inventory management, optimizing stock levels to reduce costs and prevent shortages.
  • Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.

Education

Associate of Science - Food And Nutrition

Antelope Valley College
Lancaster, CA
06-1990

Skills

  • Client relationship building
  • Business development
  • Relationship selling
  • Account management
  • Client needs assessment
  • Customer rapport
  • Consultative selling
  • Business strategies

Timeline

Key Account Manager

Bakery Sales Solutions
09.2025 - 03.2026

Sales Associate

Epic
12.2019 - 08.2025

Shop Owner

Self
01.1991 - 12.2019

Associate of Science - Food And Nutrition

Antelope Valley College
Niki Armil