NIKIAH TRIMBLE
Goodyear,AZ
Summary
Experienced Aviation Manager with a demonstrated track record of 17 years in efficiently managing aviation resources, flight scheduling, and data management. Expertise includes training, supervising, and mentoring teams, ensuring flawless end-of-year closeouts for multi-million-dollar flying hour programs. Recognized for innovative problem-solving, a detailed-oriented approach, and community engagement. Eager to leverage strong leadership skills and extensive aviation background in a challenging and dynamic role.
Overview
16
16
years of professional experience
Work History
Wing Scheduling Manager
United States Air Force
03.2021 - 05.2024
- Oversaw aviation resources, expertly de-conflicted complex airspace for seamless flight scheduling of approximately 20 aircraft per week
- Performed administrative duties such as faxing and filing confidential documents, answering telephones and responding to emails
- Maintained open communication channels with clients and stakeholders to address scheduling concerns promptly
Aviation Manager
United States Air Force
03.2017 - 03.2021
- Managed data entry, maintained exceptional accuracy in flight time audits, and initiated Case Management System (CMS) Pay actions for precise pay distribution
- Meticulously safeguarded 150K of Communication Security (COMSEC) equipment, eliminating discrepancies
- Collaborated in developing a benchmarked Status of Resources and Training Systems (SORTS) report, establishing an Air Force Special Operations Command (AFSOC) standard program
- Actively participated in base-wide safety initiatives, leading to the successful completion of seven weather evacuations, safeguarding $119M of Air Force assets
- Enhanced aviation resource management by implementing efficient software solutions, reducing administrative overhead, and ensuring optimal resource allocation
- Coordinated with base operations, radar approach control, and aircrew, ensuring efficient flight operations
- Meticulously monitored and executed flawless end-of-year closeout of multiple flying hour programs worth up to $20.8M.
- Worked effectively in fast-paced environments
- Self-motivated, with a strong sense of personal responsibility
- Worked well in a team setting, providing support and guidance
Enlisted Recruiter
United States Air Force
03.2013 - 03.2017
- Supervised and mentored 113 new Air Force recruits, conducting training in core values, professionalism, and fitness techniques
- Consistently exceeded recruitment goals, leading a highly motivated and disciplined team
- Recognized for outstanding recruitment performance, receiving accolades for consistently surpassing goals
- Demonstrated strong leadership by planning, coordinating, and executing recruitment setups at high-impact community events, resulting in over 1.8K Air Force recruit leads
- Played a key role in community outreach efforts by organizing toy drives and care packages for deployed military members, strengthening the Air Force's community presence.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Eligibility Specialist
Arizona Health Care Cost Containment System
06.2011 - 01.2013
- Played a pivotal role in healthcare eligibility determination of approximately 40 customers per week, ensuring accurate and compliant records
- Provided support to beneficiaries, addressing inquiries, and facilitating streamlined service delivery
- Collaborated with a dedicated team, enhancing the efficiency of healthcare eligibility services
- Reduced errors in eligibility determinations by maintaining thorough knowledge of program guidelines and regulations
- Enhanced client satisfaction by providing timely and accurate eligibility determination for various assistance programs
- Provided exceptional customer service through prompt response times, clear communication channels, and diligent follow-up practices
- Ensured compliance with local, state, and federal regulations during all phases of the eligibility determination process
PrePass Customer Service Representative
Spherion Staffing Agency
01.2010 - 06.2011
- Delivered exceptional customer service to roughly 100 customers per day, promptly resolving inquiries and issues, leading to high client satisfaction
- Maintained meticulous records and documentation, contributing to streamlined processes and improved efficiency
- Ensured high levels of client satisfaction through effective communication and issue resolution
Cashier/Sales Associate
Luke Air Force Base Exchange
11.2008 - 01.2010
- Managed cash transactions and consistently provided outstanding customer service to military personnel, retirees and their families
- Played a vital role in inventory management, maintaining a well-organized sales environment
- Contributed to the store's success, creating a positive and enjoyable shopping experience for customers
Education
Bachelor of Science in Business Administration -
Trident International University
Cypress, CA12.2023
Medical Billing -
Ashworth College
Norcross, GA11.2018
Associate of Applied Science - Human Resource Management
Community College of The Air Force
Montgomery, AL02.2015
Associate of Applied Science - Aviation Management
Community College of The Air Force
Montgomery, AL06.2013
Skills
- Shift planning
- Team Supervision
- HR understanding
- Attention to Detail
- Critical Thinking
- Data Entry
- Customer Service
- Work Ethic and Integrity
- Employee Relations
- Microsoft Office proficiency
- Recruitment and hiring
- Strong Work Ethic
- HR policies and procedures
Certifications and Technical Skills
- Certified Recruiter/Professional Selling Skills
- ARM Report & Design Analysis Course (ARDAC) 100
- Jaspersoft Browser Building Course
- AFPAAS Commanding Officer (COR) Representative
- Unit Command Center (UCC) Representative
- Status of Resources and Training Systems (SORTS) Data Handler
- Communications Security (COMSEC) Responsible Officer
Timeline
Wing Scheduling Manager
United States Air Force
03.2021 - 05.2024
Aviation Manager
United States Air Force
03.2017 - 03.2021
Enlisted Recruiter
United States Air Force
03.2013 - 03.2017
Eligibility Specialist
Arizona Health Care Cost Containment System
06.2011 - 01.2013
PrePass Customer Service Representative
Spherion Staffing Agency
01.2010 - 06.2011
Cashier/Sales Associate
Luke Air Force Base Exchange
11.2008 - 01.2010
Bachelor of Science in Business Administration -
Trident International University
Medical Billing -
Ashworth College
Associate of Applied Science - Human Resource Management
Community College of The Air Force
Associate of Applied Science - Aviation Management
Community College of The Air Force
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