Nikita Cull
Tallahassee,FL
Summary
Dynamic professional with a proven track record at Extra Space Storage, adept in enhancing operational performance and sales goals. Skilled in Microsoft Word and team leadership, I excel in creating engaging customer experiences and driving team success. Expert in leveraging collaborative skills and detailed data input to exceed employer expectations.
Overview
8
8
years of professional experience
Work History
Store Manager
Extra Space Storage
06.2023 - Current
- Established store tactics and strategies to achieve operational performance and sales goals.
- Enhanced customer trust through attentive listening and swift resolution of concerns.
- Collected, posted and managed patient account payments.
- Compiled and conveyed operational and financial data to regional manager.
- Built relationships with service vendors and submitted associated billing statements.
Bartender
Donald L. Tucker Civic Center
09.2019 - 12.2023
- Effectively multitasked within fast-paced environment.
- Greeted frequent visitors by name and explained new promotions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Made friendly conversation with customers to provide enjoyable bar experience.
Assistant Manager/Receptionist
M&R Clothing
01.2021 - 07.2021
- Phone Screening
- Appointment booking
- Wedding Planning
- Micro-Managing associates
- Cashiering
- Customer Service
- Display arrangement
- Unboxing and displaying shipments
Sales Associate/Social Media Manager
Quarter Moon Imports
09.2018 - 03.2020
- Assimilated key company initiatives to align with organizational goals.
- Maximized efficiency in completing customer financial operations.
- Redesigned shop space for efficient new shipment integration.
- Managed scheduling and execution of store's product photography sessions.
- Oversaw content creation and engagement strategies on Instagram and Facebook.
Customer Service Rep.
Designer Shoe Warehouse
10.2016 - 02.2018
- Register and Sales Floor-Tablet Experience
- Drove our sales with instore and online purchases
- Informed customers of current promotions
- Unloading and stocking new shipments
- Prepping and packaging merchandise to be shipped out to online customers
Education
Associate of Arts - Classics (Classical Archaeolgy)
Tallahassee State College
06.2018
High School Diploma -
Leon High School
05.2015
Skills
- Detailed Data Input
- Microsoft Word
- Adaptable Learner
- Collaborative Team Member
- Enthusiastic Engagement
- Customer relations
- Team leadership
Timeline
Store Manager
Extra Space Storage
06.2023 - Current
Assistant Manager/Receptionist
M&R Clothing
01.2021 - 07.2021
Bartender
Donald L. Tucker Civic Center
09.2019 - 12.2023
Sales Associate/Social Media Manager
Quarter Moon Imports
09.2018 - 03.2020
Customer Service Rep.
Designer Shoe Warehouse
10.2016 - 02.2018
Associate of Arts - Classics (Classical Archaeolgy)
Tallahassee State College
High School Diploma -
Leon High School
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