Nikita Durka
Bethlehem,PA
Summary
Reliable and friendly food service worker with years of experience in fast-paced restaurant environments. Skilled at taking orders, memorizing menu items, and delivering excellent customer service. Highly organized, efficient multitasker with a knack for anticipating customer needs. Hardworking waiter with several years of experience and a solid background in the food service field. Highly skilled at meeting the needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time, and training incoming staff.
Overview
7
7
years of professional experience
Work History
Waitress and Hostess
Nawab Indian Restaurant
Bethlehem
08.2018 - Current
- Greeted customers and offered them assistance where possible
- Assisted clients in understanding their available options and helped them select the right service plans for their needs
- Informed customers about current promotions and sales, encouraging them to take advantage
- Acknowledged customer issues and resolved their problems quickly and efficiently
- Emphasized the specific product features that would stand out to customers, showing them product limitations and capabilities
- Evaluated the customers' needs and provided service options to meet their requirements
- Followed up with customers ensuring their satisfaction with their purchases
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Accepted and processed customer payments in cash, credit cards and checks, checking for validity
Education
High School Diploma -
Marple Newtown High School
06.2018
Skills
- Basic math skills
- Strong product knowledge
- Understanding of customers
- Time management
- Task prioritization
- Computer skills
- Dependability
- Problem resolution
- Memory retention
- Strong multitasking
Languages
Fluent in English and Punjabi
Timeline
Waitress and Hostess
Nawab Indian Restaurant
08.2018 - Current
High School Diploma -
Marple Newtown High School
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