Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Overview
5
5
years of professional experience
Work History
Phlebotomist/Lab Processor
CompuNet Clinical Laboratories
09.2024 - 12.2024
Collected and processed specimens, including blood samples, from both adult and pediatric patients in inpatient and emergency room settings.
Performed venipunctures, finger sticks, and heel sticks, ensuring proper labeling and accurate tracking.
Verified specimen orders and communicated any discrepancies with nursing staff or physicians.
Ensured correct storage, transportation, and centrifuging of specimens, following clinical protocols.
Worked closely with patients, staff, and clinical personnel to establish strong relationships and improve patient comfort and workflow efficiency.
Adhered to infection control protocols, maintained clean environments, and used personal protective equipment to minimize contamination risks.
Assisted with laboratory tests and requisition processing to support physicians in diagnoses, while maintaining organized work and stocking necessary supplies.
Security Event Staff Member
Live Nation
04.2023 - 08.2024
Enforced rules and maintained safety at multiple venues, ensuring an incident-free environment.
Resolved conflicts and de-escalated tense situations while ensuring security.
Fostered positive relationships among staff, vendors, performers, and patrons through open communication.
Coordinated event updates and ensured order during events.
Effectively managed crowd control, especially during high-traffic periods.
Welcomed guests and supported service policies.
Completed post-event tasks like cleaning and facility maintenance.
Delivered excellent customer service and escalated concerns when necessary.
Enhanced communication among event team members through walkie-talkies and other tools.
Managed attendee registration and data tracking.
Helped organize and manage large events with over 2,000 attendees.
Office Assistant
Powers Roof Service
09.2019 - 12.2023
Provide administrative support to the Owner and main office remotely.
Manage the Scheduling calendar for inspections and scheduled jobs of 5+ inspectors
Design and coordinate a project to tracking customer follow ups after inspections to increase turn over to completed jobs,increase confirmed jobs by approximately 15%
Coordinate a project for customer reminders of upcoming jobs, decreasing our No shows trips by 25% week over week.
Manage Dropbox folders for all customer inspections and completed jobs photos, as well as emailing the links to customers.
Oversee the Yelp review and tracking of reviews and replies.