Nikita Lynch
Atlanta ,GA
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
11
11
years of professional experience
Work History
Bank Teller
Wells Fargo
01.2025 - Current
- Processed customer transactions efficiently, ensuring accuracy and adherence to bank policies.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed cash drawer, balancing daily transactions with minimal discrepancies.
- Trained new tellers on operational procedures and best practices for customer interactions.
- Developed strong relationships with customers, contributing to increased client loyalty and retention.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Jewelry Consultant
Helzberg Diamonds
09.2021 - Current
- Greeted customers, helped locate merchandise and suggested suitable options.
- Completed store opening and closing procedures as per company guidelines.
- Asked open-ended questions to determine exactly what customers required, available budgets and target recipient for each purchase.
Assistant
Kay Jewelers
05.2014 - 07.2019
- Worked closely with manager to provide effective assistance for specific aspects of business operation.
- Managed and completed paperwork and overall office administration operations.
- Kept team efficient and on-task by maintaining well-stocked and organized supplies.
Education
High School Diploma - General
06.2005
Skills
- Engaging with Diverse Customers
- Computer Proficiency and Microsoft Office
- Strong Communication and Interpersonal Skills
- Adaptable and Flexible
- Client Rapport-Building
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Bank Teller - Wells Fargo
01.2025 - Current
Jewelry Consultant - Helzberg Diamonds
09.2021 - Current
Assistant - Kay Jewelers
05.2014 - 07.2019
Brockton Champion High School - High School Diploma , General
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