NIKITA SAHU

• Collaborated with cross-functional teams to prepare analyses and reports for department managers, supporting the annual budget process, expense forecasts, and statistical reporting
• Executed month-end close activities, consolidating financial data and ensuring accuracy in reporting
• Conducted financial analysis, including variance explanations, cost analysis, and financial performance assessments
• Led the biweekly west zonal payment processing to partners associated with Udaan
• Supported the Profitability Modernization project through month-end reconciliations and liaison with business teams and finance systems teams
• Implemented new processes to streamline data flow to prevent fraudulent transactions

• Helped in collecting commission statements from associated partners by efficiently communicating with vendors.
• Reduced outstanding receivables by diligently monitoring accounts and following up on unpaid invoices.
• Utilized Tally ERP software to generate invoices for 10 million rupees in different formats to streamline the cash collection process.
• Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  
  
  
  
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●Supported team performance by sharing best practices in call handling techniques and problem-solving strategies.
●Explained product prices and packages as well as answered questions and addressed concerns of customers.
●Provided personalized solutions based on individual customer needs, leading to higher levels of satisfaction and loyalty among clients.